Chief Operating Officer

Chief Operating OfficerThe Chief Operating Officer (COO) is a senior leader responsible for ensuring operational excellence across Boys & Girls Clubs of Bend (BGCB). Reporting directly to the Chief Executive Officer (CEO), the COO will oversee facilities, safety, finance, program execution, and community partnerships. This role is designed for a dynamic leader who aspires to grow into the CEO position, ensuring continuity of vision and impact for BGCB's mission to empower youth and strengthen families in Central Oregon.ResponsibilitiesProvide strong people leadership, cultivating a culture of collaboration, accountability, and professional growth.Oversee departmental training and development, while delegating day-to-day HR operations to a dedicated HR leader.Serve as a thought partner to the CEO.Direct oversight of facilities, fleet, and safety systems.Act as a liaison to the Safety Committee, embedding best practices across all Clubs.Ensure compliance with safety standards and risk management protocols.Oversee member management systems and operational technology infrastructure.Manage and allocate resources within the COO's operational portfolio, holding budget authority for those areas, while the CEO retains overall organizational budget authority.Partner with the CEO and Board to align financial decisions with strategic priorities.Drive efficiency and sustainability in operational systems.Integrate programmatic strategy and execution across youth development initiatives, ensuring alignment with BGCB's mission.Oversee youth and club membership programs, ensuring high-quality experiences for all members.Strengthen partnerships with schools, principals, and teachers to expand outreach and impact.Provide oversight of BGCB's relationship with High Desert Education Service District (HDESD).Direct volunteer program operations, including recruitment, training, and tracking.Ensure volunteers are integrated into program delivery and organizational culture.Build and sustain relationships with key partners, including Shadow Project and Sylvan, to enhance program offerings.Represent BGCB in community forums, strengthening visibility and credibility.Collaborate with local leaders and stakeholders to advance BGCB's strategic vision.Partner with board committees, to ensure alignment between operations and governance.Provide transparent reporting and strategic updates to the Board of Directors.QualificationsProven ability to build and lead large, diverse teams, with direct management experience overseeing 10+ staff across multiple departments, ideally within nonprofit or youth-serving organizations.Demonstrated expertise in financial management, including direct ownership of a large, complex operating budget, and resource allocation across multiple operational domains.Strong background in facilities, fleet, and safety management.Established knowledge in creating and executing programmatic strategy, particularly in youth development and membership programs.Experience cultivating relationships with schools, educators, and community partners.Background in volunteer program oversight, including training and tracking systems.Excellent communication, relationship-building, and problem-solving skills.Commitment to Boys & Girls Clubs of Bend mission and values.