Senior Field Technician - Palo Alto

Join us at Entegro to connect future generations! We're a distinguished leader in Telecommunications technology, with a proven track record of driving the advancement of gigabit networks. Job Description and Benefits The Senior Field Technician will be highly organized, self‑motivated and responsible for installing and basic testing of Telecommunication Equipment and Systems. The technician will be expected to work on a number of diverse projects simultaneously and meet demanding deadlines on time and on budget. Why you will love it here Earn a competitive salary that reflects your experience and dedication in our innovative workplace. Employee Assistance Program (EAP) to ensure expert support for your mental health & financial well‑being whenever you need it. Constant Learning & Career Development via our Track for Talent development programme - with the option to further progress your capabilities across 3 areas: Technical, Business and Emotional. Collaborate with supportive colleagues in a professional and welcoming environment. Community connection - we frequently sponsor fundraisers, teams and causes that are close to our hearts. And finally - we recognise our teammates and celebrate our wins. Join our team and make your impact! Please Note: Only candidates permitted to work in the US will be considered for this role Responsibilities Assist in the installation, commissioning, and maintenance of telecommunication equipment and associated infrastructure (fibre and copper cable) in field environments. Carry out Datacentre or PoP audits including all equipment, ports, caballing and general connectivity. Conduct troubleshooting and fault isolation on optical network components. Perform network testing, validation, and documentation of optical fibre networks. Collaborate and support senior network engineers (remote) to configure and test installed telecommunication equipment. Work closely with customers and internal teams to deliver projects and resolve technical issues. Maintain accurate and detailed documentation of all work performed. Perform risk assessments prior to commencing works in the field environment. Ensure compliance with safety and industry standards while working on‑site. Participate in training and development programs to enhance technical skills ensuring that all compulsory internal and external training is up to date and current. When required, send daily reports on progress, status and risks. Working outside of normal hours to support cutover or migration activities. Skills required Required Skills Equipment Audit Port Audit Fibre and Cable Tracing Fibre Traffic Identifier Tests Use of Visual Fault Locator Rack Installation Equipment Installation (Active and Passive) PDU Installation Cabling (CATx & Fibre) Labelling Power cable Install & Termination (DC & AC) Copper Cable Terminations Card Infills Equipment configuration/Software Updates Equipment standalone testing Insertion Loss Testing OTDR Testing BER Testing (Client Side) Basic Fault‑finding Compiling Test Reports Desirable Skills Equipment commissioning Wavelength adds & balancing Signal to Noise Ratio TestingAdvanced Fault Finding CD/PMD Testing Able to use OSA DWDM Link & Span build, test and commissioning Educational Requirements Requirements Bachelor's degree or diploma in Telecommunications, Electrical Engineering, Computer Science, or related field (or equivalent practical experience). Good level of practical & Hands On experience in a Telephone Exchange or Datacentre environment. Good understanding of fixed line transmission systems including DWDM & OTN. Good understanding of optical and fibre principles including attenuation, dispersion and signal loss. Good understanding of DC and AC Power principles. Experience using Power Measuring Test Equipment including Digital Multimeters. Ability and appetite to learn new technical concepts and technologies. Experience using fibre optic test equipment such as OTDR, Optical Power Meters, and Optical Spectrum Analysers. Strong troubleshooting and problem‑solving skills. Willingness to travel and work in field environments. Ability to work independently and as part of a team. Good communication and documentation skills including MS Word, Excel & Teams. Full Clean driver's license. Desirable Vendor Experience. Ciena 6500 Packet Optical Platforms 2 Slot,7 Slot,14 Slot, 32 Slot, RLS, Coredirector, 5430, 5410, Waveserver AI, Waveserver 5. Huawei OSN 3800, OSN 6800. Nokia 1830. Infinera DTN, DTNx. Lucent OLS 400G, 800G, 1.6T, Lambda Unite, TDM10G. Adva FSP 150, FSP 3000. Nortel Opter. #J-18808-Ljbffr Entegro