Technical Support Tech I in New Carlisle, IN.

Technical Support Tech I

Our client, a leading e-commerce and cloud infrastructure company, is looking to hire a Technical Support Tech I in New Carlisle, IN.

Pay Rate Range: $22/hr to $25/hr W2, depending on experience

Responsibilities:

• Provide technical support to end users and assist with resolving hardware and installation issues
• Move, install, and implement large enterprise equipment in a data center environment
• Install fiber and copper cabling and patch cabling between equipment
• Perform hardware installation, rack setup, and break-fix activities
• Maintain proper safety and security standards during cabling and rack installation
• Safely use material handling tools and equipment
• Document, track, and monitor technical issues to ensure timely resolution
• Support day-to-day operations in a fast-paced data center environment

Requirements:

• High School Diploma required (must be listed on resume)
• 0–3 years of experience in technical support, cabling, wiring, hardware installation, or related field
• Experience as a Cable Technician, Fiber Technician, Electrician, Field Technician, Telecom Technician, IT Support, Helpdesk, or Data Center Technician is preferred
• Strong attention to detail and willingness to learn
• Comfortable lifting up to 40 lbs and participating in team lifts for heavier equipment
• Ability to work in cramped, elevated, and noisy environments
• Able to stand, walk, bend, stretch, and lift for 8+ hours per day
• Comfortable working onsite and supporting a 24/7 operational environment when needed

Russell Tobin offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors. Equal Employment Opportunity

Russell Tobin is an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Fair Chance Employment

Russell Tobin is a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.

Accommodations

We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.

Only Applicable for San Francisco Candidates:

Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.