Carmel Mission Inn - Front Desk Assistant Manager OEM

Front Desk Assistant Manager

At Aimbridge Hospitality, we're all about creating unforgettable guest experiencesand as our Front Desk Assistant Manager OEM, you'll be right at the heart of it. Working side-by-side with the Front Desk Manager, you'll help keep the front office running smoothly, making sure every guest is greeted with warmth, efficiency, and a touch of hospitality magic. You'll help drive room revenue, boost occupancy, and lead the team in delivering service that guests rave about. If you're a customer service rockstar with a knack for solving problems and keeping things organized, we'd love to have you on our team!

This position is an overtime eligible manager (OEM), overtime does apply and is calculated accordingly.

KEY SKILLS/RESPONSIBILITIES

• Service with a Smile: You're the friendly face guests and team members count on. Whether it's a warm welcome or a helpful hand, you deliver top-notch service that makes people feel right at home.
• Lead the Way: You motivate, coach, and guide the front desk crew like a prokeeping standards high, operations smooth, and the vibe positive.
• Problem-Solving Powerhouse: You spot issues before they become problems and handle guest concerns with calm, quick thinking. Smooth operations? That's your specialty.
• Master of the Details: From managing room revenue to keeping your look sharp and systems running, you've got the financial smarts, organizational skills, and tech know-how to keep everything on point.

EDUCATION & EXPERIENCE

• 2-year college degree with 3 or more years of related experience, or a 4-year college degree with at least 1 year of related experience.
• 3- 5 years of progressive experience in a hotel or related field, preferably with supervisory experience.
• Effective in handling stressful, high-pressure situations while maintaining composure and objectivity.
• Compliance with certification requirements may include Food Handlers, Alcohol Awareness, CPR, and First Aid.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay ! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:

Carmel Mission Inn It's a new day at the Carmel Mission Inn! In 2020, we renovated all of our guestrooms and in June, 2021 we will debut our new lobby and reception area, a beautifully enhanced courtyard and our new restaurant, Shearwater Tavern. Ideally located at the gateway to Big Sur, the property welcomes individual travelers from around the world as well corporate groups and social events.

About Evolution Hospitality As the dedicated lifestyle vertical at Aimbridge, Evolution Hospitality creates distinct lifestyle experiences and drives performance throughout our curated collection of independent, luxury, boutique, lifestyle, and soft brand hotels, as well as restaurants, bars, and lounges throughout North America. At Evolution Hospitality, our focus on equal parts culture and results is what determines who makes the cut to be a part of this talented group, both at the corporate office and in the field. Honesty and humility are just as important as intellect and ability, and each member of the team embraces the challenge of becoming a better human being, both personally and professionally, as part of the package. And it's this magical combination of brilliant, caring individuals that makes Evolution Hospitality the world-class operation it is today.