Salesforce System Analyst
Govserviceshub
Saint Louis, United States | Posted on 07/22/2025 Location: St. Louis, MO (Onsite) – Need Local Candidates Only Job Summary We are seeking a proactive and detail-oriented Salesforce System Analyst to join our team in St. Louis, MO . This role is ideal for a professional experienced in gathering business requirements, managing Salesforce implementations, and handling complex data-related initiatives. Experience or interest in AI-driven agent platforms like AgentForce is a strong plus. Key Responsibilities Collaborate with stakeholders to gather, analyze, and document business requirements. Translate business needs into functional specifications and configure Salesforce accordingly. Serve as a liaison between business users and technical teams to ensure successful system implementations and enhancements. Work with large datasets—perform data mapping, data migration, validation, and integration within Salesforce. Support end-to-end Salesforce implementations and feature rollouts. Manage Salesforce user roles, profiles, permissions, page layouts, and workflows. Identify areas for system improvement and provide recommendations aligned with business goals. Troubleshoot and resolve Salesforce issues and data discrepancies. Engage with cross-functional teams including developers, QA, and product managers. Nice to Have Exposure to or working knowledge of AgentForce , Salesforce AI/Einstein, or similar AI-based agent platforms. Understanding of AI integration in CRM platforms or digital engagement tools. Salesforce certifications (Administrator, Business Analyst, or Platform App Builder). Qualifications Bachelor’s degree in Computer Science, Information Systems, Business, or related field. 13–17 years of experience as a Salesforce Analyst or System Analyst. Proficiency with Salesforce Lightning, Salesforce CRM, and Salesforce Admin tasks. Strong analytical, organizational, and communication skills. Experience in working with Agile/Scrum teams. Preferred Tools/Technologies Salesforce Service/Experience/Marketing Cloud JIRA / Confluence Data tools like Excel, SQL, or data mapping tools AgentForce or other conversational AI platforms (Nice to have) #J-18808-Ljbffr Govserviceshub
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