Genetics Lab Technician

Position Summary This position provides support for the Genetics/Genomics Division through a wide range of processes including genetics specimen accessioning, client services and laboratory procedures. This position interacts daily with physicians, pathologists, clients, and employees and requires the ability to prioritize and multi-task a wide range of processes. Primary City/State Phoenix, Arizona Department Name Cytogenetic Testing-Ref Lab Work Shift Day Job Category Lab Core Functions Follows established procedures for accessioning specimens for genetic testing. Reviews patient and test information for accuracy and suitability using knowledge of specimen requirements, insurance prior authorizations and clinical information for genetic testing. Monitors and follows through on test addition communications ensuring appropriate information and approvals are received. Follows established procedures as assigned in the wet laboratory, such as equipment operation and maintenance, slide preparation/staining and reagent preparation. Receives and stores supplies. Performs laboratory assistant duties such as biohazardous waste disposal, slide cleaning and instrument/glassware preparation. Effectively communicates both verbally and in writing with internal and external clients regarding laboratory test availability, test results and specimen requirements using available resources. Responsible for incoming and outgoing phone calls, fielding questions and requests from and to clients. Covers administrative duties as needed. Interacts with co-workers with an emphasis on teamwork and a focus on customer service in providing timely laboratory information. Documents processes, quality control and equipment maintenance/functions clearly. Ensures patient identity is correct and test information is accurate. Identifies, documents, and communicates problems as appropriate. Requests information and escalates issues as necessary. Proactively completes mandatory training, procedure review, competency assessments and continuing education assignments. Uses time effectively by consistently meeting productivity goals, beginning work promptly, minimizing wasted time and observing department rules regarding breaks, lunch periods and attendance. Identifies opportunities for improvements in quality, supply cost savings and process efficiency. Monitors and controls inventory to effectively minimize waste. Knowledge, Skills and Abilities Ability to use resources and sound judgment. Ability to perform well in the absence of direct supervision. Ability to work weekends and holidays, as required and/or on rotation. Excellent interpersonal and communication skills are required. Minimum Qualifications Associate degree in Science field. (Two years laboratory experience may be substituted for the degree). One (1) year of laboratory experience. Strong computer experience and strong organizational skills. Ability to learn genetics terminology and concepts. Ability to multi-task and prioritize, attention to detail and critical thinking skills. Ability to communicate effectively in both oral and written formats. Preferred Qualifications Additional related education and/or experience. EEO Statement EEO/Disabled/Veterans Our organization supports a drug-free work environment. #J-18808-Ljbffr