Collision Continuous Improvement Manager - North & South Carolina

Overview Built with Intent. Driven by YOU. At the Gerber Collision & Glass , our teams provide the elite infrastructure and supportive environment to help you Be the Best and outperform at every touchpoint in collision and glass services. We are growing to lead the industry and ensure you have the resources and team behind you to move your career forward. Our commitment to diversity is part of our culture and we encourage qualified individuals, including those with disabilities and Protected Veterans, to apply. Job Description Continuous Improvement Manager Responsibilities Address identified operational issues at action plan or non-performing stores Conduct training, consulting and coaching Work with market manager and general manager Rollout new strategic initiatives as directed by DDO Conduct WOW Ready Assessments during shop visits Provide project consulting and coaching, utilizing continuous improvement tools to ensure project success in partnership with Director, Continuous Improvement, Market and Store leadership Leverage lean-thinking and continuous improvement tools to achieve process improvements, cost savings, and productivity goals Develop and provide CI training to help build team capability while ensuring consistency in training content and approach across the enterprise Provide ad-hoc subject matter expertise to help drive process improvement, support problem solving, innovation, etc. Partner with functional leaders to identify CI goals by evaluating existing objectives, processes and outputs, and team project portfolios Identify KPIs to track, measure, and improve team performance Support project prioritization and team capacity planning in partnership with functional leadership Analyze cost savings opportunities and work with finance and business partners to quantify outcomes Conduct accurate, objective and consistent shop audits on the Boyd/Gerber Operating Model in terms of process and metrics Follow-up to ensure barriers are identified, addressed, and action plans created through performance reports and meetings Prioritize focus areas to address highest needs while maintaining overall focus through effective scheduling of audits, visits, and reviews Communicate findings/concerns with Division Leadership Continue to drive and reinvigorate the WOW Operating way Travel to markets frequently to identify continuous improvement opportunities Requirements Bachelor's degree required in Engineering, Business, Supply Chain or related field. MBA preferred Preferred 8+ years of applying Lean Six Sigma techniques, preferably within the automotive or manufacturing industries Lean Six Sigma Certification preferred Project management experience Interpersonal skills necessary to interact effectively with a variety of individuals, including internal and external customers Experience influencing others, including senior leaders Skilled at developing and delivering training content and leading large workshops Excellent verbal and written communication Excellent organizational skills and ability to multi-task and shift priorities Ability to interpret and analyze data and make recommendations based on findings Detail oriented with strong technical, analytical and problem-solving skills Ability to travel significantly, in the market multiple days per week Benefits Gerber offers comprehensive benefits including: Annual Paid Time Off (PTO) plans 2 weeks of Paid Parental Leave for full-time employees (minimum 30 hours/week) 6 paid holidays annually Medical, Prescription Drug, Dental & Vision Insurance effective Day 1 401(k) Retirement Plan with company match Employer Paid Short-Term Disability & Life Insurance Additional Voluntary Life Insurance Continuing Education Opportunities Free Prescription or Non-Prescription Safety Glasses annually Annual Voluntary Uniform Stipend Voluntary Daily Pay option available About Us Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company. AI Disclosure Statement At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually. Compensation Details Salaried $97,000.00 - $137,000.00 USD Annually Compensation Is Commensurate With Skill, Education And Experience. Supplemental Pay: This position may also be eligible for Bonus opportunities tied to individual or business initiatives. #INDSOUTH #J-18808-Ljbffr