Rental Coordinator - Wagner CAT Rental

Wagner Equipment Co. Rental CoordinatorAt Wagner, our people are the driving force behind everything we do. We're committed to helping our employees grow through meaningful work, career development, and opportunities to learn and advance. Join a team that values collaboration, innovation, and the people who make our success possible. We offer excellent benefits and supply you with the tools you need to maximize your potential.Benefits include:Paid Time Off (PTO) Plan - Up to 96 hours of PTO in your first year + 8 company paid holidaysMedical, dental, and vision insuranceLife and AD&D Insurance401K eligible employees can receive a company contribution up to 7%Tuition ReimbursementEmployee Assistance Program (EAP)CEFCU - Employees have access to services including payroll deductions, savings, accounts, loans, VISA card and moreAdditional Benefits include Supplemental life Insurance, Critical Illness + Accidental Insurance, ID WatchDog and discounted employee phone plansThe Rental Coordinator works with the customer to assist in determining which machine is best suited to the job and coordinates rental transactions on a daily basis in a manner that reflects the company's vision of working as "One Professional Team."Pay Rate: $22.00- $26.00 per hour + 15% location differential Pay Rate dependent on education and experience.Essential Functions:Invoices rentals, damage charges, and demosProcesses AG, Caterpillar, and non-CAT rentals and invoicesMaintains records on all rental equipmentApplies applicable taxes to invoicesReviews shipping and receiving documents for accuracyAssists with preparation, processing, and distribution of rental, credit, and sales documentsInputs lost-sales rental data into the computerUses DBS to input reservations, write rental contracts, process exchanges, write pick-up tickets, close rental invoices, input data into the shipping and receiving screens, and process equipment transfersHandles overdue rental contracts and expired reservationsCoordinates shipping and receiving of the machines with the yard personnelUnderstands the rental process as to which inventory should be rentedCompletes rental transactions through direct contact with customersAssists walk-in customers with information on the availability, job performance, and options of equipment in the rental fleetQuotes rates and assists customers in making decisions on best equipment optionAssists customers in financial, service, and rental issues relating to invoicing or account informationAssists customers in locating and choosing the correct machine for their job and applicationOther duties as assigned by managerCompetencies:Data EntryTelephone SkillsSafety KnowledgeReading/Writing SkillsReasoning SkillsOrganizational SkillsCommunication SkillsMath SkillsProduct KnowledgeBasic knowledge of Microsoft Word and ExcelWork Environment:Noise: QuietIndoorsPhysical Demands:TalkingSittingUse of HandsHearingSquatting/KneelingAbility to ascend/descend ladders, stairs, etc.Medium work that includes lifting and/or moving objects up to 32 pounds or moreRequired Education and Experience:High School Diploma or GED1 year experience, preferably in a heavy equipment environment, involving customer service responsibilities1+ years administrative/clerical experience1+ years customer service experiencePreferred Education and/or Experience:College DegreeCourses in computers, business, and office administrationOther Duties:Job Offers are contingent upon all required pre-employment screenings which may include but are not limited to background checks, drug/alcohol testing, fit for duty testing, and any other job-related tests/screenings.Wagner Equipment Co. is an EEO/AA/Veterans/Disabled employer.