Customer Service

Benefits:

401(k)

401(k) matching

Competitive salary

Dental insurance

Health insurance

Paid time off

Training & development

Vision insurance

At Movex USA, we’re part of a global manufacturing group (Movex SpA, based in Italy) that designs and produces high-quality modular conveyor belts and components used in industries ranging from food processing to logistics. Our products keep production lines moving efficiently—and our team is just as important as the equipment we build.

We’re looking for a Customer Service Representative who enjoys solving problems, supporting customers, and being part of a collaborative, fast-paced environment.

Position Overview As a Customer Service Representative, you’ll be a key point of contact for our customers—helping them get the information, support, and solutions they need to keep their operations running smoothly. You’ll work closely with sales, operations, and our global team, gaining hands-on knowledge of our products and industry along the way.

What You’ll Do

Respond to customer inquiries via phone, email, and chat with professionalism and urgency

Provide clear, accurate information about Movex products and services

Troubleshoot and resolve customer issues, ensuring a positive experience

Document customer interactions and maintain organized records

Collaborate with internal teams to deliver timely and effective solutions

What We’re Looking For

Associate’s degree or higher

1–3 years of relevant experience (customer service or related field)

Strong attention to detail and organizational skills

Positive, team-oriented mindset with a willingness to learn

Comfort with basic computer systems (SAP experience is a plus)

Experience in a manufacturing or industrial environment is helpful, but not required

What We Offer

Hands-on training and product education

Competitive compensation

Medical, dental, and vision insurance

401(k) plan

Opportunities for career growth within a global organization

A supportive, team-driven work environment