User Support Analyst I (Remote & On-Site Tech Support)
Skidmore, Owings & Merrill LLP (SOM)
- Remote job
Skidmore, Owings & Merrill LLP (SOM) is seeking an IT support specialist to deliver Tier 1–2 assistance to local, regional, and remote offices. You will handle tickets, emails, and Slack requests, providing on-site and remote support while rotating weekends. The role requires staying current with policies, industry practices, and BIM-related software. Ideal candidates have a BS in a related field or equivalent experience, 2+ years in IT support, and certifications like Microsoft or CompTIA A+. #J-18808-Ljbffr Skidmore, Owings & Merrill LLP (SOM)
- ...Description: Provides advanced level telephone and on-site end-user support for hardware installations and software applications. Uses knowledge... ...off the shelf (COTS) and proprietary software via telephone/remote control access and occasional on-site support. • Monitors...Remote workWebsiteWork at office
$60k - $75k
...Position Responsibilities Provide Tier 1 and 2 end user support to the local/ regional offices, including remote/work from home staff. Promptly respond to service... ...participate in special projects as assigned. Provide on-site, off-site, and remote support; participate in...Remote workWebsiteWork experience placementWork at officeLocal areaWork from homeWeekend workWeekday work$38 - $39.5 per hour
## User Support Analyst I (Weeknights and Weekends)Applyremote type: Fully Onsitelocations... ...Time****Non-exempt****On-site** (in-office)**Wednesday to... ...at an office location or remotely via telephone. The **User... ...development channels.* **Tech Savvy:** Anticipating and adopting...Remote workWebsiteFull timeMonday to FridayShift workNight shiftWeekend work$60k
DescriptionJob Title: Senior Tech Support AnalystAbout the Role: The Sr. IT Support Analyst’s role is to elevate end-user support services and guide... ...security key.Support remote users through a variety of... ...community.Responsible for site’s asset management which includes...Remote workWebsiteTemporary workWork experience placementWork at officeLocal areaFlexible hoursNight shift- ...End User Support Technician Job Locations US-NM-Albuquerque ID 2021... ...system is repaired. Effectively use remote assistant tools, knowledge base, & other... ...password protected, etc.). Complete site specific, preventative maintenance checklist...Remote workWebsiteFull timeContract workTemporary work
- Inframark is seeking an End User Systems Technician to provide escalated support across the organization, focusing on endpoint troubleshooting, device... ...and Microsoft 365 services. You will assist staff remotely and on-site, keeping systems running smoothly. The ideal candidate...Remote workWebsite
$50k
...department that provides direct support and services for endpoint... ...and OHSU standard software and user access issues. Escalates... ...support of off-campus clinics and remote sites. Documentation Maintaining... ...Essentials. JAMF Certified Associate Tech, Admin, Expert. LPI Linux...Remote workWebsitePermanent employmentFull timeTemporary workLocal areaMonday to FridayShift work- New Charter Technologies, LLC in Charlotte, NC is seeking a remote End User Support Technician to provide responsive end-user IT support and maintain... ...Windows administration, networking, and automation, with on-site visits as needed. You will work with RMM platforms to...Remote jobWebsite
- ...IT Support Technician – School Systems & User Support MGRM Pinnacle Inc. (Pinnacle Charter Schools) is seeking... ...while providing both hands-on and remote technical support to staff and students... ...current employees. Maintains a site-wise inventory of desktops, laptops...Remote workWebsiteFull timeWork experience placementLocal area
- State of North Carolina - Adult Correction is seeking a User Support Technician II to deliver second-level technical support, assist... ...You will serve internal and external clients via phone, on-site, and remote sessions, while maintaining accurate hardware inventory and...Remote workWebsite
- ...County of Riverside Fire Department seeks an IT User Support Technician - Level III assigned to the Fire Protection... ...and provide solutions to software, hardware and remote system connection issues while supporting multiple sites. Candidates should have four years of journey-...Remote jobWebsite
- ...IT Support AnalystThe IT Support Analyst provides remote technical support and software/systems administration... ...projects at once. Retail tech support experience is a... ...including Microsoft 365 (user accounts, access, and... ...Field Technician for on-site issues.Escalate or coordinate...Remote workWebsiteFull timeWork at officeLocal areaFlexible hoursNight shiftWeekend workDay shiftAfternoon shift
$55k - $65k
...likely enjoyed meals and refreshments supported by our industry-leading brand portfolio... ...the future of foodservice. The End User Support Technician provides first-line... ...of IT hardware and software in the site and supporting remote users. Manages day-to-day operations of...Remote workWebsiteWork at officeLocal areaFlexible hoursWeekend work- ...With more than 900 e-commerce sites and a global omnichannel... ...mindset. ROLE OVERVIEW The Tech Support Analyst – Seasonal provides hands‑on... ...and communicate clearly with users at all levels. The Tech Support... ...to travel occasionally to remote locations and work within warehouse...Remote workWebsiteFor contractorsWork experience placementFor subcontractorSeasonal workWorldwide
- Planet Depos is seeking a Help Desk Technician to provide on-site and remote support for employees in Rockville, MD. The role involves diagnosing hardware/software issues, setting up user accounts, and maintaining inventory while ensuring tickets are resolved promptly....Remote workWebsite
- ...Manage Access: Set up and manage user accounts and permissions.... ...: Keep detailed records of support tickets. Escalate Issues:... ...IT teams. Support: Provide remote and on-site assistance, ensuring clear communication... ...about new Technical Support Analyst jobs in Greater Birmingham,...Remote workWebsiteFull time
- CACI International Inc. seeks an End User Support IT Technician to be the sole onsite IT support for ~70 end users at the King of Prussia, PA site. You will diagnose, troubleshoot, and document issues via onsite and remote channels, ensuring timely ticket resolution and...Remote workWebsite
- ...Help Desk Specialist to provide Tier 1 hardware and software support for end users. You will install hardware, troubleshoot PCs and printers,... ..., 3+ years of support experience, and travel to SRAlab remote sites in the Chicagoland area. A+ certification and familiarity...Remote workWebsite
- Description At FINFROCK, our technology supports the teams that build real-world projects every day. As a User Support Technician, you’ll play a key role in keeping... ...a FINFROCK company vehicle and travel to job sites and remote offices when needed, including our South...Remote workWebsiteTemporary work
- Carollo Engineers, Inc. is seeking an IT Support Specialist to provide on-site and remote assistance for end-user computing across a hybrid work environment. You will configure laptops and devices, manage tickets, and ensure SLA performance. Responsibilities include supporting...Remote workWebsite
$60k
...real you. At SSVA, a New Charter Company, we are seeking a remote End User Support Technician in Charlotte, NC (in other companies this person... ...but you must be local to the Charlotte, NC area due to client-site visits In this role, you will monitor, troubleshoot, and optimize...Remote workWebsiteLocal area$27 - $34 per hour
...We are currently seeking a Onsite End-User Support and Backup Technician - Lisle, IL to join... ...Support Technician position is to provide on-site end-user support for technical incidents... ...relevant IT support experience (both remote and onsite) • Client facing experience...Remote workWebsiteTemporary workWork at officeFlexible hoursNight shift- ...has an opportunity for an in-office IT User Support Technician - Level III who will be assigned... ...solutions to software, hardware and remote system connection issues. Competitive candidates... ...Department locations, over 100 remote sites throughout Riverside County, for over...Remote workWebsiteWork at officeShift work
- ...ways of working. The Tech Support team is a critical part... ...principally responsible for end user computing across a... ...As a Senior IT Support Analyst, you'll be responsible... ...monitoring using remote administration tools, with... ...disruption across all sites Documenting AV configurations...Remote workWebsitePermanent employmentLive inWork at office
$67.8k - $142.2k
...End User Support It Technician Supporting our King Of Prussia, PA site, the End User Support IT Technician will be the sole onsite IT support for an office of approximately... ...documenting technical issues through onsite and remote support. Responsibilities: Provide IT...Remote workWebsiteContract workWork experience placementWork at officeVisa sponsorshipFlexible hours$25.44 - $31.83 per hour
Overview The PC Desktop Support Analyst will assist with performing the daily operational activities... ....• Monitors and participates in end-user support and education of information... ...Microsoft Office, Windows, Windows Server, Remote Desktop, Active Directory and Exchange,...Remote workWebsiteWork at officeFlexible hours- ...Demonstrates basic knowledge of Tier 1 service level support as relates to addressing Hardware (PCor End-User Devices & peripheral equipment), and... ...and peripheral equipment over the phone, via remote control tools or on-site.Maintains strong technical skills to provide...Remote workWebsiteContract workTemporary workImmediate start
- ...seeking a Senior Technology Support Analyst to support desktop/laptop computer... ...complex nature to ensure end-user productivity and efficiency.... ...365 applications, iManage, remote access, printing, peripherals... ....Availability to provide on-site support and adjusted-hours coverage...Remote workWebsiteFull timeWork at officeLocal area
- End User Services - Onsite IT Support Technician Being onsite daily to support users in the NYC office as needed... ...and laptops for various onsite and remote users Support local Video Conference... ...(2-4 times a year) travel to other sites may be required as needed. Support local...Remote workWebsiteWork at officeLocal areaWork from home
$65k - $75k
...Business Systems Support Analyst The main responsibility of... ...troubleshooting IT issues, managing user accounts and access,... ...employees at sites across the entire region... ...Provide telephone/remote technical support to end... ...troubleshooting, training, and tech support at the desktop...Remote workWebsiteFull timeTemporary workLocal areaFlexible hours
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