Program Support Assistant

Department: Department of Veterans Affairs Serves under the GI Screening Team Coordinator. Provides Clerical, administrative and technical support to the GI Screening Program Within the Nursing Service. Key Responsibilities Receives and screens visitors and telephone calls for the GI Screening Program including inquiries from veteran patients and their significant others as well as internal and external clinical staff. Works closely with community resources to ensure that cases are processed in a timely manner. Creates and queries databases and spreadsheets to generate reports and track program data. Performs work involving the collection, compilation and/or tracking of data and statistical information in support of care of veterans in the community. Prepares GI non-invasive screening kits for dissemination to clinics or directly to patients, tracking and monitoring compliance within Program guidelines. Makes initial and follow-up contacts with veteran patients (via phone or secure messaging) to ensure that appointments are kept and/or rescheduled. Maintains Program calendar. Plans logistical aspects of conferences, training, awards programs and other recognition events, such as securing location and meeting facilities, compiling attendance lists, and developing support materials. Reads incoming correspondence, publications, regulations and directives which affect the GI Screening Program to determine whether individual action can be taken or further guidance is needed. Maintains control records on incoming correspondence and action documents and follows up to insure timely reply or action. Prepares and reviews documents prepared for signature of, or requiring coordination by, supervisor for conformance with regulations, grammar, format and special policies of the SLVHCS. Makes necessary travel arrangements, submits travel vouchers and reports for Program Coordinator. Serves as the Records Manager for the GI Screening Program by maintaining a central filing system and library of correspondence, publications, policies and regulations, manuals and other resource materials. Assists with maintenance of timekeeping data. Work Schedule: Monday through Friday, 7:30 a.m. to 4:00 p.m. (subject to change based on facility needs) Virtual: This is not a virtual position. Position Description/PD#: Program Support Assistant/PD067940 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Authorized Permanent Change of Station (PCS): Not Authorized Requirements & Education A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: Which agency is hiring for this position? This position is with Veterans Health Administration, Department of Veterans Affairs. What is the salary for this position? The posted pay range is $40736 - $52957/yr. What is the application deadline? Applications close on 2026-10-19. Who is eligible to apply? This position is open under the 'Fed Transition' hiring path. Related Searches Program Support Assistant, Program Support Assistant jobs, Program Support Assistant careers, apply Program Support Assistant, Program Support Assistant in New Orleans, Program Support Assistant jobs New Orleans, Program Support Assistant in Louisiana, Program Support Assistant jobs Louisiana, jobs in New Orleans, careers in New Orleans, jobs in Louisiana, federal jobs in Louisiana, government jobs Louisiana, jobs in New Orleans, Louisiana, Veterans Health Administration, Veterans Health Administration jobs, Veterans Health Administration careers, Veterans Health Administration New Orleans, Department of Veterans Affairs, Department of Veterans Affairs jobs, Miscellaneous Clerk And Assistant, Miscellaneous Clerk And Assistant jobs, USAJOBS Miscellaneous Clerk And Assistant, fed transition jobs, Program Support Assistant salary Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-10 · Not affiliated with or endorsed by OPM or USAJOBS.gov #J-18808-Ljbffr Veterans Health Administration