Administrative Assistant I

ROLE AND RESPONSIBILITIES Work under minimal supervision Plan and layout work details Perform all phases of computer clerical support for department to which assigned Create and maintain files, records, reports, maps, charts, etc. Ability to operate standard office equipment Communicate effective and maintain professionalism during stressful conditions when dealing with internal and external customers Create and assist with special projects including but not limited to sensitive and confidential data Provide support for outage restorations during scheduled and non-scheduled hours as required Learn company's policies, procedures and responsibilities of department to which assigned Train personnel regarding departmental functions and policies The use of independent decision-making Check the work of others EXPERIENCE AND SPECIAL QUALIFICATIONS High school diploma or equivalent required Have general knowledge of clerical work and is familiar with all phases of work Have some knowledge of utility operations practices and regulations Good verbal and written communication skills Proficient in use of company computer programs and terminal applications Good analytical skills Ability to work under stressful conditions Knowledge of company organizational operations to which assigned Qualify for vehicle operator's license PHYSICAL QUALIFICATIONS Must be willing and able to perform the essential functions of the position, with or without reasonable accommodation PERSONAL QUALIFICATIONS Be energetic and alert Be willing and able to work under unusual surroundings, as well as the normal working conditions pertaining to this job Be willing and able to receive and execute orders and instructions in such a manner as to inspire respect of associates Be neat, clean and orderly in work and person Be willing and able to attend and take part in safety meetings Have temperament suited to work of a routine and confining nature and be willing and able to work in harmony with other employees Understand importance of always rendering and maintaining first class, courteous service to all customers Understand the importance of treating as confidential certain items handled and have ability to recognize such items Must possess good judgment and have the desire to work with people Must be alert, aggressive, tactful, resourceful, cooperative, and demonstrate initiative for coordinating department in absence of management #J-18808-Ljbffr Entergy