Parts Coordinator

Empowering Businesses. Enabling Success.

At Visual Edge IT, we help organizations nationwide harness the power of technology to work smarter, stay secure, and grow stronger. From managed IT services and cybersecurity to print solutions and document workflow, we deliver innovative, customized strategies that give our clients the edge in an ever-changing business landscape. Our nationwide network combines the personalized service of local teams with the strength and resources of a national leader-ensuring that every client gets both technology that works and people who care.

With more than two decades of experience and a team of over 1,000 technology professionals, we pride ourselves on building partnerships that go beyond service contracts. When you join Visual Edge IT, you become part of a collaborative, solutions-driven culture where your expertise helps shape the future for businesses across the country. Together, we don't just solve technology challenges-we create opportunities for success.

Job Summary:

The Parts Coordinator is responsible for managing the receipt, stocking, and processing of parts within the warehouse. This role ensures accurate inventory control, supports technicians with urgent requests, and assists with shipping and receiving activities. The position plays a key role in maintaining efficient warehouse operations and supporting service teams.

Primary Responsibilities:
• Receive parts, verify against purchase orders and packing slips, and report discrepancies to purchasing.
• Process warranty returns from technicians.
• Assist technicians with urgent walk-up requests.
• Process daily ILC parts transfer requests.
• Respond to email inquiries and research inventory issues.
• Support supply team with receiving, restocking, pulling orders, and shipping as needed.
• Run Technician Restocking Report twice weekly; update stocking codes and adjust min/max levels based on usage.
• Manage Technician Temporary Stock Report; pull obsolete inventory and market slow-moving items to other regions.
• Assist with unloading trucks using forklift or direct pickups to Inventory Control Manager.
• Commit purchase receipts to Doc Record daily.
• Process inter-branch shipping requests at designated times.
• Collaborate with service team, dispatch, and purchasing concerning escalations.
• Participate in quarterly and year-end inventory cycle counts.
• Maintain a clean and organized warehouse environment.
• Perform other duties as assigned.


Knowledge, Skills, and Qualifications:
• High School diploma or equivalent required.
• Previous warehouse and inventory management experience preferred.
• Proficiency in Microsoft Office 365 and inventory management systems.
• Strong organizational, communication, and problem-solving skills.
• Ability to prioritize multiple tasks and meet deadlines in a fast-paced environment.
• Experience operating warehouse equipment, including forklifts, pallet jacks, and hand trucks.
• Strong teamwork skills with a customer-focused, ownership-oriented mindset.
• Valid driver's license and reliable transportation.


At Visual Edge IT, we are proud to provide:

Work-Life Balance
Visual Edge IT promotes a healthy work-life balance for employees by offering competitive pay, PTO, and nine paid holidays per year. We are always reviewing and finding new ways to support our employees' unique needs.

Career Path
We encourage growth from within Visual Edge IT. We seek outside candidates who are driven that we can nurture along a career path and we hire/promote internally. We also have opportunities to develop talent through training programs.

Insurance Benefits
We offer multiple plans to choose from to fit your individual needs. We offer medical, HSA, dental, vision, short-term disability, long-term disability, voluntary life insurance, employee assistance program, and wellness programs. We provide all of our employees a $50k life insurance policy at no cost to our team members.

401(k)
Visual Edge gives employees access to a 401k program and offers an employer match benefit. Visual Edge IT will match 100% of an employee's contribution up to the first 3% and will provide an additional 50% match on the next 2% of the employee contribution.

Visual Edge IT is an Equal Opportunity Employer. Discrimination and harassment of any kind based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, marital status, age, status as a protected veteran, status as an individual with a disability, or any other applicable legally protected characteristics are prohibited. VEIT participates in the E-Verify Employment Verification Program.

Pay Range: $21 - $24 per hour