Client Solutions Lead

Job Description

Job Description

Client Solutions Lead

Location : On Site (Los Angeles) | Department : Client Solutions | Experience : 6-8 years

About TubeScience

TubeScience is a performance growth engine powering multi-billion-dollar paid social programs across Meta, TikTok, YouTube, Snapchat, and more. We partner with leading DTC brands and Fortune 500 companies to drive measurable business outcomes through strategic insight, rapid creative production, and full-funnel media buying.

Our platform combines human expertise with proprietary AI for creative development, predictive testing, and real-time performance optimization, helping brands launch, learn, and scale faster.

Founded in 2016, TubeScience is profitable, independent, and purpose-built to help the world's most ambitious brands grow.

Job Overview

We're seeking a strategic, analytical leader who excels at solving complex problems, communicating with confidence, and leading across teams to help clients achieve their business objectives.

As a Client Solutions Lead, you'll own strategic planning and the growth agenda for key client partnerships, working directly with C-suite and senior client executives to shape growth strategies and drive measurable outcomes. You'll develop executive-ready recommendations, lead strategic planning and client engagements, and align cross-functional teams around the highest-impact opportunities. You'll build trusted executive relationships, exercise sound judgment, and drive initiatives from insight through execution to deliver growth for both our clients and TubeScience.

Key Responsibilities

• Own Annual Account Planning: Own the development of account strategy and translate client business objectives into clear priorities, growth strategies, and cross-functional action plans. Bring a clear strategic point of view, identify challenges, assess priorities, and determine the highest-impact opportunities and next steps.
• Lead Quarterly Business Reviews: Own the QBR narrative and provide strategic direction on executive-ready materials, ensuring performance, strategic recommendations, and growth opportunities are synthesized into a compelling strategic point of view. Lead client discussions, including with senior and C-level stakeholders, and align cross-functional leadership teams around account priorities and next steps.
• Own Industry & Competitive Intelligence: Develop a strong understanding of relevant industry trends, competitive activity, and client business developments. Translate external intelligence into strategic perspectives and recommendations that inform account strategy and executive conversations.
• Own Account Priorities & Escalations: Set and drive account priorities, identify and pursue high-impact opportunities, and resolve blockers. Align cross-functional leadership teams and drive accountability for follow-through and exercise sound judgment on risks, trade-offs, and escalations.
• Lead Opportunity Identification: Identify and prioritize opportunities to deepen client relationships by understanding client needs, diagnosing business challenges, and shaping strategic recommendations around the TubeScience capabilities and solutions best positioned to drive impact.
• Own Stakeholder Relationships: Build and own trusted relationships with senior and C-level client executives, serving as a strategic advisor through strong communication, sound judgment, and a clear point of view. Lead client conversations and engagements, ensuring alignment around shared business objectives, priorities, and next steps, while driving consistent follow-through

Required Qualifications

• 6-8 years of experience in strategy consulting, digital marketing, media strategy, account management, or another performance and growth focused role.
• Exceptional problem-solving and analytical skills , with the ability to synthesize complex information, develop a clear strategic point of view, and translate insights into high-impact recommendations and growth strategies.
• Exceptional written and verbal communication skills, with the executive presence and confidence to lead C-suite and senior client conversations, communicate a clear strategic point of view, influence and negotiate across stakeholders, and drive alignment and unblock decisions
• Strong organizational, leadership, and project management skills, with the ability to prioritize across complex initiatives, align and influence cross-functional leadership teams, and drive outcomes through influence without direct authority.
• Strong judgment and a high degree of ownership , with the ability to operate autonomously, navigate ambiguity, make strategic decisions, and maintain momentum in a rapidly evolving environment.
• Strong commercial judgment and strategic perspective , with the ability to identify opportunities that address client challenges, expand the value delivered through TubeScience's solutions, and support long-term partnership growth.

Preferred Qualifications

• Familiarity with paid social and digital advertising platforms , including Meta, TikTok, YouTube and Snapchat and an understanding of key performance metrics such as ROAS, CAC, AOV, and CLV. 
• Experience with reporting, CRM, or business intelligence tools , with the ability to use data and reporting to inform client conversations and business decisions. 
• Prior people management experience is a plus , with the ability to coach, develop, and support the growth of others.

Why Join TubeScience

Work with category-leading brands on high-impact paid social campaigns, get real exposure to cross-functional leadership, and grow fast in a collaborative, bootstrapped, profitable company with equity upside.

Compensation & Benefits

• Competitive salary range: $170,000 – $200,000 USD per year based on experience
• Performance-based bonus 
• Health, Vision & Dental coverage
• Unlimited PTO 
• 401(k) + Matching
• Life Insurance 
• Paid Sick Days 
• Parental Leave (up to 12 weeks) 
• And more!