Revenue Cycle Optimization Analyst

Revenue Cycle Optimization Analyst

The Revenue Cycle Optimization Analyst will provide operational and analytical support to revenue cycle optimization initiatives, focusing on collecting, analyzing, and maintaining data related to revenue cycle performance. This role focuses on producing reporting deliverables, maintaining documentation, and supporting standardized optimization processes. The Optimization Analyst works under the guidance of Optimization leadership to identify patterns, track key indicators, and supports the implementation of enhancements to workflow tools or data visualizations.

Operational Support

• Assist with documenting existing workflows and revenue cycle processes to support optimization reviews.
• Contribute to the tracking of departmental and cross-functional initiatives by maintaining logs or summaries.
• Support the deployment of revised workflows by preparing documentation, reference guides, or education materials. Assist in meeting preparation by preparing agendas, taking minutes, ensuring action items are completed, and escalating follow-ups to Optimization leadership as needed.
• Conduct basic follow-up with departments or internal stakeholders to collect data or verify implementation status. Assist with troubleshooting issues during project execution and propose data-supported solutions.
• Contribute to the development of training and onboarding materials for project team members.
• Participate in pilot testing of new processes and tools to ensure smooth deployment under the direction of Optimization leadership.
• Provide administrative support for project logistics, such as scheduling meetings and other project-related needs or activities.
• Provide end-user support related to systems and data reporting.
• Support teams in adhering to best practices and maintaining compliance with relevant regulations and organizational policies.
• Maintain version control and filing systems for process documents, guidance materials, and tools.

Analysis and Data Reporting

• Conduct routine data analysis to identify trends, root causes of issues, and opportunities for process improvement in revenue cycle workflows.
• Monitor and report on key performance indicators to support data-driven decision-making.
• Develop and maintain recurring reports and data dashboards in alignment with defined templates.
• Assist in identifying trends and outliers in metrics such as denial rates, billing errors, or charge capture performance. Compile and distribute performance reports on a regular basis to inform stakeholders.
• Prepare summary reports and visual dashboards to provide actionable insights for management.
• Analyze the effectiveness of project tools and resources and provide recommendations for enhancements.
• Work with IT and data teams to enhance data reporting capabilities.
• Support leadership with preparation for presentations and high-level meetings.

Compliance

• Ensure adherence to compliance standards, including HIPAA and payer contract requirements.
• Stay informed of industry trends and regulatory updates that impact revenue cycle processes.
• Participate in the development and implementation of audit tools to track compliance with project goals.
• Maintain a safe and secure work environment by following all relevant guidelines and policies.

Other

• Participate in and support various initiatives and projects within the office as needed.
• Adapt to evolving needs and take on additional responsibilities to contribute to the success of the mission of the office.
• Other duties as assigned by leadership.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

Minimum Qualifications

• BA/BS in Business Administration, Health Services Administration, Information Systems, or related field.
• Minimum of 3 years of related experience in data analysis, project support, or revenue cycle management.
• An equivalent combination of education and experience may be considered.
• Strong analytical skills with experience in data interpretation and reporting.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and experience with data visualization tools.
• Excellent verbal and written communication skills.
• Strong organizational skills and ability to manage multiple tasks effectively.
• Must successfully pass systems training requirements.

Preferred Qualifications

• Experience working in a healthcare or financial environment.
• Knowledge of Epic or similar electronic billing systems.
• Familiarity with project management software and methodologies.
• Experience in creating reports and dashboards using business intelligence tools.

Other Requirements

Client Facing Competencies

Minimum Proficiency Level

Accountability & Self-Management Level 3 - Intermediate

Adaptability to Change & Learning Agility Level 2 - Basic

Communication Level 2 - Basic

Customer Service & Patient Centered Level 3 - Intermediate

Emotional Intelligence Level 2 - Basic

Problem Solving & Decision Making Level 3 - Intermediate

Productivity & Time Management Level 3 - Intermediate

Teamwork & Collaboration Level 2 - Basic

Quality, & Compliance Focused Level 3 - Intermediate

Leadership Competencies

Minimum Proficiency Level

Business Acumen & Vision Driver Level 1 - Introductory

Innovation & Organizational Development Level 1 - Introductory

Equal Opportunity Employer / Disability / Veteran

Columbia University is committed to the hiring of qualified local residents.