Analytical Instrumentation Field Support Engineer

Job Description

Job Description

Join LECO as an Analytical Instrumentation Field Support Engineer

For more than 80 years, LECO has pioneered world-class laboratory instrumentation from our home base in St. Joseph, Michigan. As a family-owned company, we value long-term relationships, trust, and stability—and we extend those values to every customer interaction in the field.

A day in the life

It’s Monday morning. You review your schedule from your home office, confirm spare parts in your trunk stock, and head to a customer site. By mid-morning, you’re troubleshooting a DC power supply issue on an analytical instrument. After lunch, you complete a preventive maintenance checklist and update firmware with the latest upgrade kit. You wrap up the day by training a new user on instrument theory, operation, software navigation, and care. Tomorrow brings an installation at a metallographic lab—and a chance to strengthen another customer relationship.

Role overview

• Employment type: Full-time, remote, salaried with regular travel.
• Customer-facing position focused on service at client facilities and relationship building.
• Primary territory: Ohio, Indiana, Kentucky, and West Virginia, with occasional trips to neighboring regions as needed.
• Travel cadence: Up to 5 days per week, with as many as four overnight hotel stays (Monday–Friday) when required.
• Ideal home base: Near Louisville, KY.
• Signing bonus: $5,000.

What you’ll do

• Deliver preventive and general maintenance, diagnose breakdowns, and implement corrective repairs on analytical and metallographic instruments.
• Install new systems and apply updates and upgrade kits.
• Provide end-user training on theory, operation, software, and maintenance best practices.
• Ensure all service activities align with LECO’s ISO accreditation requirements.

What sets you up for success

• A self-driven approach with clear, professional written and verbal communication.
• Professionalism and strict adherence to customer site protocols and safety rules.
• Strong attention to detail and organizational skills.
• Willingness to travel daily with up to four overnights per week (Monday–Friday).
• Valid driver’s license with a clean driving record.
• Mechanical aptitude and experience with AC and DC electronics—or a demonstrated ability to learn quickly.
• Chemistry or military background is a plus, not a requirement.

Training and growth

• Initial technical training at LECO headquarters in St. Joseph, Michigan for 3–5 months.
• Field-based onboarding alongside experienced Service Engineers across the country.
• Annual service training at LECO headquarters to keep your skills current.

Education and pathways

We welcome multiple routes into this role. One or more of the following qualifies you:

• Two-year technical degree or trade school.
• Prior military service with technical training.
• Equivalent technical work experience or training.

Compliance

• Pass a background check and substance abuse screenings
• Must be authorized to work in the US without restriction
• EOE M/F/VET/Disability