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Senior Help Desk Technician - ITIL-Driven End-User Support

Contact-Government-Services,-LL

Contact Government Services, LLC is seeking a Senior Help Desk Technician to support Level 1 & 2 Help Desk services for EOUSA. You will handle end-user support for senior management, attorneys, and staff, including account administration, software/hardware installs, and training. Responsibilities include incident tracking per ITIL, reporting, and building procedural documentation. Familiarity with Adobe Connect setup and remote support is preferred; a DoD clearance or higher is advantageous. #J-18808-Ljbffr Contact-Government-Services,-LL

Vacancy posted 11 hours ago
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