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Functional Business Analyst - Help Desk
Position Description
Working with a team of 20 members to assist a federal client in their day-to-day activities around Momentum Financials and Acquisition ERP system. Being the first line of support, members work directly with...
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...Development Lifecycle (SDLC) and software development using agile methodologies such as Scrum, DevOps, SAFe, etc., and experience managing Help Desk and providing training. You will join an advanced program to effectively manage diverse teams and cross functional stakeholders -...
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...create installation packages.
? Prepare documentation for configuration changes at each site and supporting test
reports.
? Assist in development of a training plan for site personnel on the use of equipment in
collaboration with the training manager.
?...
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...Requisition ID - Help Desk Analyst
Requisition Name - Service Desk Personnel
Quantity Requested 2
Submission Deadline... ...ticket flow by escalating tickets that require higher-level assistance.
n Provide first level of customer support and resolve...
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Help Desk Analyst
Job Category: Information Technology
Time Type: Full time
Minimum Clearance Required to Start: Secret
Employee... ...Army end users. You will oversee other Help Desk Analysts and assist with day-to-day help desk tasks to include administering staff...
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...Suitability:
Public Trust/Other Required:
Job Family:
Help Desk
Job Qualifications:
Skills:
Customer Follow-Ups,... ...services
Preferred Skills: May evaluate existing systems and assist with planning long-term strategies.
Required Certification:...
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Part time
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...training.
One (1) year of progressively responsible IT Service Desk, Help Desk or Deskside experience that includes substantive work in... ...help desk problem resolution, Utilizing IT diagnostic tools to assist in the problem resolution, Utilizing remote access software,...
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...Description Salary:
Do you:
like helping customers?
enjoy turning a sob story into... ...an outstanding opportunity for a Help Desk Tech with a specialization in Linux.... ...skills
~ Be well spoken and able to assist clients over the phone
~ Ability to conduct...
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Monday to Friday
...outages, failed peripheral equipment, and system errors to include: printers, cell phones, PDAs, VDI end equipment, and laptops
Assist users (including VIPs) with a variety of technical issues to include: remote/telework connectivity issues and MS Office Suite errors...
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...KTS
Job ID 2455011
Koniag Technology Solutions, a Koniag Government Services company , is seeking a Help Desk Technician with a Top-Secret Clearance to support KTS and our government customer in Chantilly, VA.
We offer competitive compensation and an...
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...our client. Please apply if interested and qualified. Please note that only qualified candidates will be contacted.
Position: Help Desk Technician
Clearance Requirement: Candidates must be US citizens able to obtain and/or maintain a Department of Defense Secret...
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...Help Desk Manager
Job Category: Information Technology
Time Type: Full time
Minimum Clearance Required to Start: TS/SCI with Polygraph
Employee Type: Regular
Percentage of Travel Required: None
Type of Travel: None
* * *
CACI is seeking a Help Desk...
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Worldwide
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...Job Description
Job Description Job Title: Help Desk Engineer
Location: Fairfax, VA
Terms : Full time position, minimum... ...- Providing Helpdesk and Call queue support to ensure prompt assistance to client inquiries.
- Ensuring service desk support coverage...
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...Responsibilities:
- Serve as the point of contact for all help desk inquiries, including emails, and tickets submitted through our... ...end-users.
- Provide technical support and troubleshooting assistance for hardware, software, and network issues.
- Maintain accurate...
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...anticipated during this effort.
Key Responsibilities:
Provide IT Help Desk support using the Information Technology Infrastructure Library... ...management in assessing staff performance/reviews/changes.
Assist in the professional and technical development of the team...
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...support.
Opening
Solvere One has an open position for a Help Desk Technician, Tier 1, to provide support from our Dulles, Virginia... ...Personal Computer (PC) software.
Delivers, tags, set up, and assists in configuring end-user PC desktop hardware, software, and...
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...Job Title: Help Desk Coordinator
Location: Fairfax, VA (On-site)
Salary: $20 - $22 per hour
Our company is seeking a motivated... ...technical support to internal users via phone, email, or in-person.
Assist users with troubleshooting hardware, software, and network...
Hourly pay
...Essential Duties and Responsibilities:
The responsibilities of the Help Desk Administrator include, but are not limited to, the below.... ...tracking system.
Support the company Intranet site.
Assist in overseeing custom database projects.
Order supplies and equipment...
For contractors
...interviewing for a Helpdesk Specialist / Desk side support to support this initiative in... ...Tier 1 &2 levels.
Provide technical assistance to computer users. Answer questions or resolve... ...directly related experience supporting help desk Tier 2 (Desk Side support)...
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...A motivated Help Desk Analyst to support a portfolio of Salesforce projects with our federal customer. The Work The Help Desk Analyst will work directly with customers to troubleshoot application issues, provide guidance on how to utilize the system, Help Desk Analyst,...
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