Assistant House Manager

Job Summary Events & Venues at the George Washington University (a department in the Safety & Facilities Division) designs, produces, and manages events on the Foggy Bottom Campus. We provide services to a broad spectrum of clients both in the community and outside of the community. We provide spaces for our students, faculty, staff, and guests to host events, meetings, and gatherings. We highlight university traditions, produce memorable guest speaker events, and coordinate many other activities unique to our campus with local, national, and international acclaim. Our record of excellence, support, and cooperation is one that we are proud of. This position is part‑time with an on‑call reporting status, requiring occasional nights and weekends. Responsibilities Lead the Usher team and ensure smooth operation of Front of House activities. Ensure all Front of House staff have appropriate training, including customer service and health and safety. Create staff rotations and ensure the Front of House is staffed at all times. Provide excellent customer service to all visitors of the theatre. Address any issues raised by visitors during events. Act as an emergency warden should patrons need to be removed from the venue. Perform other related duties as assigned. Qualifications High school diploma or GED plus 3 years of relevant professional experience, or a Bachelor’s degree or higher in a relevant field. Degree must be conferred by the start date of the position. Equivalent combination of education, training, and experience may substitute for the degree requirement. Ideal candidates have 1,000+ hours of experience working in a theater ushering capacity. Required Documents Required Documents Resume Optional Documents Optional Documents Cover Letter EEO Statement The university is an Equal Employment Opportunity employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law. #J-18808-Ljbffr The George Washington University