Vice President, Sales & Service

Job Description

Job Description

OWN YOUR SUCCESS.

YOU'VE BEEN THE BEST REP IN THE ROOM.

It's time to own the room.

DuraServ is looking for player/coaches — proven sales leaders who haven't forgotten how to hunt.

This Isn't a Step Back. It's a Step Up.

The best sales reps eventually hit a ceiling. They've crushed their quota, they've built their book, and they know they're capable of more — but the org chart doesn't have room to move. Sound familiar?

DuraServ's VP, Sales & Service role was built for exactly that person. This is a player/coach position — meaning you don't give up the field when you take the title. 75% of this role is you, personally, managing and growing a book of business. The other 25% is you developing the sales and service team around you.

You're not becoming a manager who watches from the sidelines. You're becoming the architect of a branch — and you still get to close deals.

Every territory we open is a blank canvas. The question is whether you're the one to build it.

What You'll Own

75% — The Player

• Personally manage and grow an assigned book of business — you're still in the field, still closing, still hunting
• Build new client relationships with facility managers, GCs, builders, and commercial operators across your territory
• Develop competitive sales strategies using market data, prospect intelligence, and customer interaction history
• Act as the visible face of DuraServ in your market — from cold call to contract

20% — The Coach

• Lead, develop, and retain a dedicated branch sales team — recruit hunters, build a winning culture, cut non-performers
• Coach reps on the full sales cycle: cold calling, discovery, proposal, negotiation, and close
• Execute sales programs that push your team to their potential and align with company growth objectives
• Own P&L accountability for the branch — forecasting, budget management, and bottom-line performance

5% — Operational Oversight

• Coordinate service team activity alongside operations leadership in a dual reporting structure

Who We're Looking For

We're not looking for a career manager. We're looking for a top sales professional who's earned the right to lead — and still loves the hunt.

• A proven sales record that speaks louder than any title — you've built books, broken ceilings, and closed deals others walked away from
• Leadership instincts — you coach the people around you naturally, whether or not it's in your job description
• Hunter mentality — cold calling, prospecting, and territory development aren't things you did early in your career; they're things you still do
• Grit and resilience — you treat adversity as a competitive advantage and setbacks as data, not excuses
• Excellent communication skills — in front of clients, in the boardroom, and on the floor with your team
• A problem-solver's mindset — you identify root causes and build practical solutions, fast
• Bachelor's degree preferred, or equivalent education and experience — a proven track record in sales matters more than a specific number of years
• Dock or door industry experience is a plus, not a prerequisite — we care more about your sales DNA than your product history
• Valid driver's license and clean driving record required

What's in It for You

• Base salary + uncapped commission — your income scales directly with the territory you build
• Full benefits package: medical, dental, vision, supplemental insurance plans, and 401K with company match
• Company-provided life insurance, short-term and long-term disability
• My Personal Health Assistant program
• Continuous training, professional development, and a clear path to regional leadership for top performers
• National infrastructure with local ownership — you run the branch, not a playbook
• Employee discount programs through DuraServ's corporate partnerships

A Direct Note to the Right Candidate.

If you've been the top producer on your team and you're watching less talented people get promoted because they happened to be in the right place — this is the right place.

If you've been told you have leadership potential but no one's given you the runway to prove it — this is the runway.

If you're the kind of person who walks into a territory and sees opportunity where others see obstacles — we built this role for you.

Own your success. The territory is yours to define. Come build it.

APPLY NOW — Serious Candidates Only.

Hit Apply. Tell us what you've built, what you've closed, and where you want to go. We'll take it from there.

Please note: This is NOT a remote or hybrid role. On-site leadership and high visibility with clients and teams is required.

About DuraServ

DuraServ is a national leader in commercial dock and door solutions, operating across the U.S. and Canada since 2001. Our culture is built on taking great care of every customer, treating employees with respect, and being first and best in every market we serve. We hire performers — and we build careers.

DuraServ is an Equal Opportunity Employer.

 

 

 

NOTICE TO EXTERNAL RECRUITING AGENCIES & SEARCH FIRMS

DuraServ LLC and its affiliate businesses do not accept unsolicited resumes or candidate profiles from external recruiting/staffing agencies or search firms.

Any resume or candidate information submitted to any DuraServ employee — without a fully executed, written search agreement in place with DuraServ's Talent Management team — will be deemed the property of DuraServ LLC.  No placement fee will be owed or paid, now or in the future, regardless of whether the candidate is subsequently hired.

Agencies seeking to be considered as an authorized vendor must have a current, countersigned agreement with DuraServ LLC prior to submitting any candidates. Agencies should not contact hiring managers, regional leadership, or any other DuraServ LLC employee directly.

DuraServ — Building Careers That Move Commerce Forward