Restaurant Director of Operations | Growing Fast Casual, No Nights #ZJD 3606042

Job Description

Job Description

A rapidly expanding restaurant company is looking for a Director of Operations to help lead the charge from emerging concept to multi-market powerhouse. This is an executive-level opportunity for an operator who knows how to build the infrastructure, develop the people, and drive the consistency that makes aggressive growth actually stick.

What You'll Own

Operational Leadership

• Own day-to-day performance across all locations: food quality, guest experience, cleanliness, and brand standards
• Build scalable operational systems designed to support 15+ units and beyond
• Create accountability structures, and operational scorecards
• Identify inefficiencies, close gaps, and protect culture as the footprint expands

Financial Performance

• Maintain strong P&L oversight across the entire organization
• Drive sales growth, labor optimization, and cost controls at the unit level
• Analyze KPIs, build forecasting processes, and develop action plans that move the needle on profitability, guest satisfaction, and retention

People & Culture

• Recruit, develop, and retain high-performing regional and store-level leaders
• Build leadership pipelines that grow with the brand
• Lead with a servant mentality while holding the standard high
• Foster a culture built on accountability, hospitality, speed, and genuine care for people

Growth & New Openings

• Oversee operational execution for every new restaurant launch
• Develop opening playbooks, training systems, and staffing frameworks that scale

What You Bring

• 5+ years of multi-unit restaurant operations leadership
• A proven track record of scaling operations through rapid unit growth
• Deep financial acumen and command of restaurant P&L
• The ability to build systems and infrastructure from the ground up
• Fast casual or QSR background

What You Get

• Competitive salary with attainable bonus eligibility
• Flexible schedule
• 10 days PTO within your first year
• Medical insurance
• 401(k)

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