Executive Assistant - Customer Experience Operations

Innovate with purpose At BILL, we believe in empowering the businesses that drive our economy. By replacing outdated financial processes with innovative tools, we help businesses—from startups to established brands—make smarter decisions and gain control of their operations. And we don’t stop there: we’re creating the future of financial automation so businesses can spend more time on what matters. Working here means you become part of a vision-driven team that’s ready to tackle challenges and build cutting-edge solutions. We value purpose, drive, and curiosity—and we thrive in a fast-paced, ever-changing environment. Whether in one of our offices in San Jose, CA, Draper, UT, or in a remote-eligible role, BILLders collaborate to deliver real impact for businesses that need more time in their busy weeks. BILL builds high performing teams and we seek to hire the best talent for every role. We're committed to building a workplace that fosters inclusion and diverse perspectives, valuing each person’s unique skills and experiences. We’d love to hear from you—you might be just what we’re looking for, whether in this role or another. Let's give businesses more time for what matters. Make Your Impact Within a Rapidly Growing Fintech Company We are looking for a highly motivated, innovative, results driven Executive Assistant to provide administrative and coordination support to a senior leader in a dynamic and high growth environment. This position will proactively coordinate, manage and keep track of necessary schedules, projects and commitments, and contribute to program coordination for transformation initiatives. Assist management with daily operational activities, including calendar management, scheduling, and meeting coordination for leadership calendars Coordinate individual and group travel, including, but not limited to transportation and accommodations, meals, and other out of town events Identify and facilitate necessary workflows for review and approval sign-offs (including, but not limited to, contracts, agreements, invoices, expense reports, etc) Manage and coordinate department Wiki page, including creating and coordinating relevant and timely content and frequent updates Maintain organizational charts, team calendars, and distribution lists up to date Create and manage organization wide communications Assist in the planning and organizing of conferences, events, staff training, and employee engagement activities Conduct research to prepare and proof briefing materials, agendas, and presentation decks Plan and coordinate social events and team building exercises, including arrangements with third party Collaborate with assistant community to create best practices; identify opportunities for streamlined support and improved productivity across the company Contribute to programs and processes that improve the productivity of leaders and their teams through centralized program coordination or support We’d Love To Chat If You Have 2+ years experience supporting exec-level professionals High energy and creative Excellent interpersonal and communication skills Excellent organizational and time management skills Ability to multitask and prioritize Self-starter with strong analytical and problem-solving skills Passion for and commitment to operational excellence and service to the team and company Situational awareness and proactive program management Proficiency in Microsoft Office and Google Suite Our ranges for each role and job level are based on a variety of factors including candidate experience, expertise, and geographic location and may vary from the amounts listed below. The role is also eligible for a competitive benefits package that includes: medical, dental, vision, life and disability insurance, 401(k) retirement plan, flexible spending & health savings account, paid holidays, paid time off, and other company benefits. The estimated salary ranges noted below roles in the specific geographic zones Zone 1- San Francisco Bay Area CA (includes HQ), New York City, Seattle, Los Angeles County: $93,700–$112,500 USD. Zone 2- CA (Non San Francisco Bay Area and Los Angeles County), Austin TX, Massachusetts: $84,300–$101,200 USD. Zone 3 -Utah (includes Utah office), Houston TX, Florida, North Carolina: $79,600–$95,600 USD. What’s in it for you? Redefining how businesses automate their work is a fast-paced, exciting, and fun environment. But we also have benefits and perks to ensure the magic isn’t only experienced by our customers, but by our employees as well. 100% paid employee health, dental, and vision plans (choose HMO, PPO, or HDHP) HSA & FSA accounts Life Insurance, Long & Short-term disability coverage Employee Assistance Program (EAP) 11+ Observed holidays and wellness days and flexible time off Employee Stock Purchase Program with employee discounts Wellness & Fitness initiatives Employee recognition and referral programs And much more BILL is an Equal Opportunity Employer. We believe our best ideas come from the unique stories, perspectives, and experiences of our team members. We welcome people of all backgrounds, abilities, and identities to bring their authentic selves and contribute to our culture. We are committed to a transparent, inclusive hiring process that reflects our values. If you need accommodations at any stage, please contact View email address on click.appcast.io. To ensure a fair evaluation, our Candidate Integrity Policy prohibits the use of unapproved external assistance, including generative AI, during live interviews or assessments. Doing so will result in a review and potential disqualification. Our Applicant Privacy Notice describes how BILL treats the personal information it receives from applicants. #J-18808-Ljbffr BILL