Customer Service Team Lead - Bilingual
$33 - $38 per hourUline Shipping Supplies
Customer Service Team Lead - Bilingual
Pay from $33 to $38 per hour with significant growth and earning potential!
Kenosha Branch
12355 Uline Way, Kenosha, WI 53144
Leading the way with legendary customer service - at Uline! As a Bilingual Customer Service Team Lead, ensure our representatives are trained and empowered to be the ultimate problem solvers and deliver the fast, friendly and customer-focused experience our customers love.
Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.
Position Responsibilities
- Coach and develop Bilingual Customer Service Representatives in all areas including product knowledge, policies and procedures as well as performance metrics.
- Review phone, email and other customer interactions to evaluate quality, track results and provide coaching and performance reviews for increased success.
- Provide feedback to management on processes improvements that increase efficiency and customer satisfaction.
- Facilitate team meetings and one-on-one sessions to communicate policy updates, company information and provide training and coaching.
- Handle escalated customer issues and provide weekly support for customer interactions.
Minimum Requirements
- High School diploma or equivalent required. Bachelor’s degree preferred.
- 3+ years of customer service experience.
- 2+ years of experience in a leadership / supervisory role preferred.
- Effective communication skills.
- Bilingual (English / Spanish) - Fluent in both verbal and written forms.
Benefits
- Complete health insurance coverage and 401(k) with 6% employer match that starts day one !
- Multiple bonus programs.
- Paid holidays and generous paid time off.
- Tuition Assistance Program that covers professional continuing education.
Employee Perks
- Café featuring affordable daily meal options from local restaurants.
- On-site fitness center and beautifully maintained walking paths.
- Best-in-class, clean, modern facilities.
About Uline
Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 10,000 employees across 15 locations.
Uline is a drug-free workplace . All new hires must complete a pre-employment hair follicle drug screening . All positions are on-site.
EEO/AA Employer/Vet/Disabled
#LI-AP3
#LI-IL001
(#IN-KNMANC1)
#ZR-ILCS
Vacancy posted 17 hours ago
Similar jobs that could be interesting for youBased on the Customer Service Team Lead - Bilingual in Sturtevant, WI vacancy
- ...Assistant Store Manager in Kenosha, WI to lead customer service excellence and support daily store... ...The role emphasizes developing a strong team culture, achieving store goals, and... ...English fluency is required; English/Spanish bilingual is a plus. #J-18808-Ljbffr PLSBilingual
- PLS, a leading retail provider of financial services, invites a Shift Supervisor in Kenosha, WI to lead store operations, guide a team, and ensure outstanding customer service while meeting store goals. This role... ...weekends, and holidays; bilingual English/Spanish is a...BilingualShift workWeekend workAfternoon shiftEarly shift
$33 - $38 per hour
...Customer Service Team Lead Pay from $33 to $38 per hour with significant growth and earning potential! Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Leading the way with legendary customer service - at Uline! As Customer Service Team Lead, ensure...SuggestedHourly payLocal areaUline, Inc.
Sturtevant, WI17 hours ago- ...WI is seeking a Converting Supervisor to lead a shift operating flexo folder gluers, die cutters, and related equipment to meet customer specs and targets. You will drive safety,... ...communication, and ability to work rotating shifts; bilingual is a plus. #J-18808-Ljbffr Badger...BilingualHourly payShift workRotating shift
$22 - $24 per hour
...is hiring an Administrative Assistant / Customer Service Coordinator for a full-time W2 role... ...documentation, and follow-up across internal teams and customers. The role may offer... ...Flexible schedule options may be available. Bilingual ability is a plus, but not required....BilingualHourly payFull timeWork at officeRemote workFlexible hoursRinvio
Racine, WImore than 2 months ago- ...Description Job Title: Converting Shift Lead Department: Converting Reports to:... ...crew and communicate across shifts. ~ Bilingual in Mandarin or Spanish a plus Physical... ...our benefits and how we support our team. Come be a part of our team and grow with...BilingualImmediate startAll shiftsFlexible hoursShift work
ND Paper
Sturtevant, WI2 days ago - ...alternative application process. Converting Shift Lead 2nd shift Regular Operation Sturtevant,... ...capability across the converting team. Promote operator ownership of machine performance... ..., or trainer experience preferred Bilingual in Mandarin a plus Technical Skills High...BilingualFlexible hoursShift workRotating shiftAfternoon shift
$18.8 per hour
Kellermeyer Bergensons Services, LLC (KBS) busca un Gerente de Sitio de Limpieza de Almacén Bilingüe para su equipo de operaciones. El rol supervisa equipos de limpieza, administra el presupuesto operativo, planifica turnos, garantiza la seguridad y cumple las políticas...BilingualMonday to Friday- Kellermeyer Bergensons Services (KBS) busca un Gerente de Sitio de Limpieza de Almacén Bilingüe para liderar operaciones en un entorno de distribución. Supervisarás al personal, asegurarás formación y garantizarás la seguridad y la eficiencia en tres turnos. Se requiere...Bilingual
- ...time. Responsibilities include troubleshooting PLCs and drives, preventive maintenance, 5S maintenance, and detailed documentation. A minimum of a high school diploma and 3+ years box-plant experience are required; bilingual skills are a plus. #J-18808-Ljbffr ND PaperBilingualNight shift
- ...with the machine operator to maintain flow and ensure loads meet customer specs. The role requires basic math, the ability to read work... ...attendance. Prior production experience is a plus, and bilingual in Mandarin is a plus but not required. #J-18808-Ljbffr ND PaperBilingualNight shift
- ...The role requires basic math, attention to detail, and the ability to follow work orders. Prior manufacturing experience is a plus; bilingual Mandarin is a bonus. This is a on-site position with comprehensive benefits and a strong safety culture. #J-18808-Ljbffr Badger...BilingualNight shift
- Supervisor de limpieza de almacén bilingüeKellermeyer Bergensons Services (KBS) ofrece una oportunidad inmediata de tiempo completo para unirse a nuestro equipo de operaciones como Gerente de Limpieza de Almacén Bilingüe . Si te gusta trabajar en un entorno dinámico y...BilingualMonday to Friday
$65k - $75k
...Account Manager to join our dynamic team. The ideal candidate will have a... ...background in snow removal, landscaping services, project management, and customer relations. The Account Manager will... ...system (i.e. integrity, honesty) Bilingual in Spanish a plus Valid Driver’s...BilingualFull timeTemporary workWork at officeLocal area- ...employee records and fostering a positive workplace while partnering with leaders and HR to drive talent initiatives. The ideal candidate will be bilingual in Spanish or Mandarin, with the ability to work closely with hourly and salaried staff, #J-18808-Ljbffr ND PaperBilingualHourly pay
- ...provide high-quality pediatric therapy to children and families, collaborating with care teams to foster growth and independence. The role supports bilingual English-Spanish service, requires Wisconsin OT license and NBCOT certification, offers a flexible schedule with...BilingualFlexible hours
- ...Inc. in Sturtevant, Wisconsin is looking for an Inside Parts Sales Representative to provide exceptional service and support. In this role, you will respond to customer inquiries, collaborate with departments to resolve issues, and help increase parts sales. Successful...Bilingual
$33 - $38 per hour
Uline in Kenosha, WI is seeking a Customer Service Team Lead to coach and empower representatives for fast, friendly, customer-focused support. The role emphasizes training, policy updates and performance feedback while delivering a high standard of service on-site. The...Hourly pay- Poclain Hydraulics seeks a Strategic Customer Quality Leader to be the primary NA customer-facing quality representative, managing... ..., warranty, and liability strategies, build long-term OEM partnerships, and lead cross-functional teams under pressure. #J-18808-Ljbffr Poclain
- ...the world. Our success depends on strong partnerships with leading OEM customers, and we're looking for a strategic quality leader who can protect... ...solving complex business challenges, and can influence teams without direct authority, we'd like to meet you. What You'll...
- Kellermeyer Bergensons Services, LLC is seeking a Bilingual Warehouse Janitorial Site Supervisor in the U.S. Midwest region. The role oversees janitorial... ...three shifts, with emphasis on bilingual leadership and customer coordination. The position requires English/Spanish...BilingualShift work
- ...efficient production. This 2nd shift role runs 2PM-10PM, Monday through Friday with occasional overtime. A high school diploma is required; bilingual English/Spanish is preferred, and basic math and ticket-reading skills are essential for accurate #J-18808-Ljbffr ND PaperBilingualMonday to FridayAfternoon shift
- Uline in Kenosha, WI is seeking a Customer Service Team Lead to coach and empower representatives to deliver fast, friendly, and customer-focused support. You will ensure the team is trained on products, policies, and performance metrics. This on-site role offers growth...
- ...talent acquisition and human resource practices. Bilingual in Spanish or Mandarin is a requirement. About Us ND Paper is a leading manufacturer of high-quality pulp, paper, and... ...policies in collaboration with benefits team members. Support payroll processing, time and...BilingualHourly pay
- ...on a quarterly basis. Once a part of the team, you will be responsible for a wide variety... ...timely delivery of materials to meet customer and production schedules Support PPV and... ...Experience using SAP MRP system preferred Bilingual in Mandarin preferred Reasons you...BilingualFull timeTemporary workWork at office
Foxconn WI
Sturtevant, WI4 days ago - A leading distributor in shipping materials is seeking a Senior International Trade Compliance Specialist. The role involves tackling... ...Bachelor’s degree and 3+ years of compliance experience, with bilingual skills preferred. The position offers comprehensive benefits including...Bilingual
- ...collaborate with our patients and their care team to provide positive experiences that... ...Mentorships Available Promotion advancement and lead opportunities A variety of treatment... ...Current Certification with NBCOT Bilingual (English-Spanish) Able to administer bilingual...BilingualFull timePart timeRelocation packageFlexible hours
- ...selfPerform work assignments in a team with other... ...to supervisionTalk with lead, supervisor, co-workers, managers, and customers in a professional mannerFill... ...conductUnderstand customer service and... ..., Skills, and Abilities:Bilingual a plusAbility to read and...BilingualShift work
- ...a Facilities & Maintenance Supervisor to lead maintenance operations, drive equipment reliability... ...and support the facilities/maintenance team, including coaching, scheduling, and... ..., Teams) SAP or ERP experience a plus Bilingual Spanish preferred Why This Role Lead a critical...BilingualFor contractorsWork at officeShift work
- ...Supervisor that will work as part of a larger team to test and assemble high-tech components... ...package the final assembled product for customer delivery. Once you join the team, you... ..., Word, Excel, and PowerPoint). ~ Bilingual in Spanish preferred. ~ IPC-610 Certification...BilingualFull timeTemporary workWork at office
Foxconn WI
Mount Pleasant, WIa month ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Team Lead - Bilingual. Be the first to apply!
Related searches
- customer satisfaction Sturtevant, WI
- customer marketing Sturtevant, WI
- customer engineer Sturtevant, WI
- customer Sturtevant, WI
- bilingual Sturtevant, WI
- bilingual spanish Sturtevant, WI
- work from home bilingual spanish Sturtevant, WI
- bilingual spanish receptionist Sturtevant, WI
- bilingual spanish customer service Sturtevant, WI
- bilingual spanish virtual assistant Sturtevant, WI