Digital Accessibility Specialist

Digital Accessibility Specialist

Optimal Solutions Group, LLC (Optimal) is a policy research and data analytics firm that conducts studies and provides technical assistance on health care, education, social welfare, economic development, and related subjects. Our mission is to provide decision makers with rigorous and timely insights that enable our clients to improve public well-being.

The Digital Accessibility Specialist will provide oversight, technical support, coordination, support, and testing based on established accessibility standards and protocols for digital content and tools -- websites, documents, software applications, with the collective goal of achieving accessibility for all.

Responsibilities:

• Responsible for identifying and suggesting potential solutions to deliver accessible websites, applications, and content on platforms based on the W3C WCAG standards and Mobile Web Best Practices.
• Perform accessibility tests and audits of websites, documents, software, and web applications.
• Work with colleagues to refine accessibility testing templates, protocols, and tools.
• Provide technical support to clients to implement modifications to digital products.
• Troubleshoot, evaluate, and recommend assistive software and hardware to clients.
• Contribute to research literature, practice guides, and instructional materials on accessibility and best practices.
• Collaborate with research staff and accessibility subject matter experts in refining testing protocols, training guides, and standard operating procedures.
• Manage pool of accessibility testers and closely monitor quality assurance.

Education & Experience:

• Bachelor's degree in Information Sciences or Graphic Design, Human-Computer Interaction or related field.
• Knowledge of compliance with the ADA, Section 508, Twenty First Century Communication and Video Accessibility Act (CCVA) and other accessibility related law(s)
• Experience of providing the UXDesign level accessibility recommendations and reviews, preferred.
• Knowledge and experience with web technologies and/or web content management systems.
• Experience with Web Content Accessibility Guidelines (WCAG) 2.1 accessibility standards and guidelines, accessibility audit and quality assurance tools and processes.
• Experience using common assistive technologies including screen readers magnifiers and voice recognition products.
• Experience conducting accessibility testing on multiple platforms and browsers including iOS and Android mobile devices.
• Experience with Job Access With Speech (JAWS) and NonVisual Desktop Access (NVDA).
• Certified Trusted Tester v5, strongly recommended.