Employee Relations Leader

Job Description

Job Description

JOB SUMMARY

The Employee Relations Lead will operate in a fast-paced environment and will have the ability to work independently on projects that drive business results. This role will be responsible for supporting all hourly workforce direct production-based departments in Operations and providing labor relations in a specialist capacity in a union facility of over 300 hourly employees. This role will collaborate with Operations Management for full cycle Human Resources support. Demonstrated ability to lead change management initiatives and not be afraid to hold people accountable to expectations.

PRINCIPLE DUTIES AND RESPONSIBILITIES

Business Partnership

• Act as business partner to Operation’ direct production departments leaders and Workforce to understand business needs and anticipate and implement human resources solutions that are in alignment with company goals
• Provide day-to-day performance management guidance to employees and management (coaching, counseling, career development, disciplinary actions, investigations)
• Develop and facilitate HR related training

Recruitment and Onboarding

• Identify and support community outreach initiatives
• Participate in recruitment process for open positions, including partnering with managers to scope roles, supporting recruiters, and interviewing
• Support the onboarding process for new employees including but not limited to scheduled new hire check-ins.

Engagement

• Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention
• Provide exemplary customer service to all employees, ensuring timely and accurately responding to requests, and escalating important issues which arise
• Promote Social Responsibility initiatives and support events through advocacy, planning, and participation

Benefit Administration

• Assist with benefit plan communication, leave processes, and general guidance
• Maintain contract pay accuracy for the workforce

Process Administration

• Assist HR management in the development, revision, and implementation of streamlined processes, procedures and administrative practices
• Conduct termination processes including exit interviews, survey distribution, analysis and follow up and delivery of post termination information to associate
• Manage the HRIS Unemployment Claim process for Goldsboro
• Perform regular and ad hoc reporting on items such as headcount, attrition, turnover, attendance, and performance/development objectives

Labor Relations

• Lead problem resolution with union leadership through contractual grievance process
• Communication contact with local union for administrative reports (dues, new hires, terms, leave, steward timecards)
• Participate in the development of bargaining strategy and participate in labor negotiations

• Supports employee recognition programs and engagement initiatives that foster a positive company culture and maintain high employee morale.
• Identifies, evaluates and working with Human Resource Manager to resolve employee issues.
• Demonstrated experience in a broad range of Human Resources functions, such as recruiting, training, performance management, employee relations.

• Ability to communicate with and influence employees and management at all levels
• Ability to maintain composure in stressful or challenging situations

• Generalist background with strong skills in the areas of business collaborating and talent and organizational development.

• Excellent process and problem solving skills
• Adaptable to change in a fast paced environment
• Strategic mindset; looking past today to the challenges and opportunities of the next year, and influencing decisions that will have an impact in the long term
• Data driven; application to drive business decisions

• Proven track record of meeting commitments with the highest standards of ethics and integrity.
• This position will find some situations and information stressful and sensitive, requiring a high degree of maturity, poise, and discretion, confidentiality along with strong personal ethics and integrity.

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EDUCATION AND EXPERIENCE

Required Education / Experience

• Bachelor’s Degree in Human Resources or related field
• 5+ year in HR Generalist experience required

Preferred Education / Experience

• PHR/SPRH/GPHR Certification
• Experience in Labor Relations