Sportsbook Manager

Sportsbook Manager

The Sportsbook Manager is responsible for effectively managing the operations of our Sportsbook and fostering a high-performing, welcoming environment that is focused on customer service and compliance.

How You Will Create the Extraordinary

• Effectively manage the day-to-day activities and business levels of a sports book: hiring, scheduling, training and mentoring staff, and fostering an environment focused on high performance, compliance and excellent customer service
• Demonstrate leadership and ensure operational effectiveness which will yield a successful operation
• Generate opportunities to maximize handle, profitability, and promotion of the Caesars Brand
• Ensure all customers (whether regular or infrequent) are made to feel welcome by all team members, always.
• Ensure betting control guidelines are adhered to within the sports book.
• Foster an environment focused on customer service and compliance.
• Develop skills and knowledge of the sports book team.
• Plan and execute an effective staffing model, keeping in line with an approved budget.
• Direct and motivate the relevant stakeholders during planning, execution, and opening.
• Establish and maintain effective and professional working relationships with internal and external contacts.
• Promote a positive image for Caesars within the industry and community.

What You Will Need

• 2+ years' experience as a Sports Book Supervisor
• Must be able to work independently with minimal supervision
• Must be confident in one's ability to assess situations and make informed decisions
• Good interpersonal communication skills
• Ability to manage relationships
• Strong problem-solving skills
• Ability to manage a diverse range of activities and effectively prioritize responsibilities
• Ability to obtain and/or be eligible for work authorization, regulatory licensing (where applicable)
• Must be able to stand for extended periods of time
• Must be able to lift, pull or push 25 lbs.
• Must be able write for extended periods of time
• Must be able to twist, bend or reach with no significant boundaries
• This position may be exposed to a smoke-filled environment
• $60,000 to $70,000 Annually
• Bonus Incentives
• Relocation Package
• Bi-Weekly Pay Dates
• PTO, 401(k), Medical, Dental, Vision, Life & Disability Insurance

Job Info

• Job Identification 81881
• Job Category Retail Sportsbook
• Locations Horseshoe Baltimore