Hospitality Associate (New York, NY)

Hospitality Associate

The Hospitality Associate position is responsible for providing hospitality and catering services at a client site including conference room set-up, reception assistance, and other general office support as needed (copy, mail, and intake functions). They will be responsible for covering the reception desk while the main receptionist takes their lunch break.

• Set-up meeting/conference rooms as specified
• Stock pantries, conference rooms, and kitchens with supplies
• Perform walk through of floor(s) to inspect and ensure that all conference rooms, pantries, and kitchens are clean, and stocked with supplies
• Clean pantry, conference rooms, and kitchen as needed
• Provide support for miscellaneous requests
• Utilize various software and event planning programs to meet tasks
• Check the conference room and meeting scheduler throughout shift and make note of any changes to ensure meetings are set-up accurately.
• Clean up conference rooms after use and return property to vendors if necessary.
• Prepare coffee and other beverages in assigned kitchens each morning.
• Clean up coffee makers in each kitchen in the evening.
• Communicate with supervisor or client on meeting request concerns or deadline issues.
• Maintain inventory of catering supplies and order supplies as needed.
• Place orders for food and beverages for use during meetings
• Prioritize workflow.
• Assist in process improvement ideas.
• Answer telephone in hospitality center
• Use equipment and supplies in a cost-efficient manner
• Must be able to lift up to 50 lbs. on a regular basis

Candidates do not need prior reception/production experience. Good customer service, phone, and email etiquette skills are needed. Minimum (1) year professional experience preferably in hospitality, restaurant, or housekeeping industry. Able to make independent decisions that conform to business needs and policy. Strong interpersonal communication skills required. Excellent organizational skills required. Must be able to meet deadlines and complete all projects in a timely manner. Strong attention to detail is required. Must work well in a team environment. Good written communication skills. Good problem-solving skills, with the ability and understanding of when to escalate a problem to a supervisory level. Ability to work in a fast-paced, high-energy environment. Ability to work on multiple projects simultaneously. Ability to operate basic audio/visual equipment. Professional telephone demeanor. Ability to anticipate client's needs for meetings and events. Must be self-motivated with a positive can-do attitude, opportunity to become permanent.

Paladin Consulting is an EEOC employer.