Spanish Healthcare Interpreter I - Night Shift - Atrium Health Cabarrus-Concord

Position Overview Must be able to interpret oral and written communication (Spanish to English/English to Spanish) in a healthcare environment and work night shift. The Healthcare Interpreter ensures equal access for all by serving as the linguistic and cultural intermediary of the healthcare encounter. The interpreter also serves as a cultural broker, clarifier, and advocate to ensure positive clinical outcomes. Education, Experience and Certifications High school diploma required. Bachelor's degree preferred. 1-year related experience required. Knowledge of medical terminology and prior experience in a healthcare setting is required. National medical interpreter certification preferred. Demonstrated knowledge of oral/written language pair competency by successful completion of an Interpreter Language Assessment required. Completion of a 40-hour Medical Interpretation Training Program within 1 year of hire required. Essential Functions Proactively responds to requests for language access in a healthcare setting, including in-person, telephone, video interpreting, and basic translation. Leverages technology to deliver services in various modalities and troubleshoots basic application issues with software and customers as needed. Maintains relationships with internal customers and makes key decisions regarding appropriate interpreter modalities, strives to contain costs, and leverages vendor relationships as needed. Interprets information regarding patients’ and families’ healthcare needs, including patient education, appointments, discharge instructions, procedures, emergency encounters, assessments, etc. Serves as a conduit to interpret accurately and concisely while considering cultural implications and idiomatic language differences. Acts as a cultural broker by educating caregivers on the understanding of patients’ culture in relation to healthcare. Fully abides by the healthcare system’s professional conduct standards, performs job duties ethically, and follows national practice standards. Translates basic written information as needed within department guidelines. Serves as a cultural mediator and educates customers appropriately. Physical Requirements Walk requires walking, standing, sitting, lifting, and reaching. Must lift a minimum of 10 pounds to shoulder height. Must speak English and the foreign language in simple, understandable terms, and have an intact sense of sight and hearing. Must be mobile throughout the entire healthcare system and be able to deliver language access via in-person, telephone, and video remote modalities. Compensation Base compensation listed within the pay range based on factors such as qualifications, skills, relevant experience, and/or training. Premium pay such as shift, on call, and more based on a teammate’s job. Incentive pay for select positions. Opportunity for annual increases based on performance. Benefits Paid Time Off programs. Health and welfare benefits such as medical, dental, vision, life, and short‑ and long‑term disability. Flexible Spending Accounts for eligible health care and dependent care expenses. Family benefits such as adoption assistance and paid parental leave. Defined contribution retirement plans with employer match and other financial wellness programs. Educational Assistance Program. #J-18808-Ljbffr Hugh Chatham Health