Content Strategist (Client Account Manager)
Influent Social
About Influent:
Check below to see if you have what is needed for this opportunity, and if so, make an application asap.
Influent is a B2B marketing agency with an exclusive focus on the LinkedIn channel.
Our service includes LinkedIn strategy development, targeted connection growth, thought leadership content production, managed posting, personalized outbound campaigns, sales enablement, and paid amplification.
Our proprietary technology allows us to track customer engagement across the entire LinkedIn funnel.
We pride ourselves on a culture of excellence, empathy, passion, and continuous improvement. As we expand, we're in search of a Senior Account Manager who is not just looking for a job but is eager to make a significant impact within our organization and for our clients. This is an opportunity to become part of a fast-growing agency startup that is challenging the standard approach to content marketing.
Our core values are:
- High Standards: We pursue excellence in everything we do, holding ourselves and others to the highest levels of accountability and reliability.
- Empathetic Communication: We prioritize understanding and emotional intelligence in all interactions, valuing the human element above all.
- Contagious Passion: Our team is driven by genuine enthusiasm and ceaseless curiosity that inspires both colleagues and clients.
- Continuous Improvement: We embrace a mindset of humility and self-awareness, always seeking ways to grow and improve.
Role Overview:
Owns execution and performance of assigned client accounts. Develops data-driven LinkedIn content strategies that blend each client's personal worldview with their company's strategic marketing goals.
Responsibilities:
- Develop LinkedIn strategy for B2B clients using content marketing expertise, LinkedIn-specific knowledge, and industry research
- Proactively manage daily client communication in Slack, email, and video calls
- Perform independent research on client domains to deeply understand their industry tailwinds, industry headwinds, and their ideal customer profile
- Generate innovative content ideas across various formats (videos, graphics, polls, GIFs, etc.) based on client performance and LinkedIn trends
- Draft monthly interview questions and perform monthly interviews with clients (founders, CEOs, executives) to source content
- Ghostwrite copy in client's unique voice while maintaining LinkedIn best practices
- Organize content in client-facing project management tool (Ordinal), guiding the content review process and managing client feedback effectively
- Operate Influent's proprietary AI system
- Vibe code creative assets (graphics, lead magnets, etc) and prepare detailed creative briefs for the - video editing team
- Analyze client data and make strategic recommendations
- Prepare and present narrative-driven performance reviews
- Oversee LinkedIn connection and messaging campaign strategy
Performance Standards
- Clients achieve or exceed LinkedIn performance goals
- Content authentically reflects each client's voice
- Content plans delivered on time and aligned with xhyhwjd strategic objectives
- Strong client relationships with proactive communication
- Demonstrated growth in client account performance over time
Must-Have (Only apply if you meet all)
- Experience at a digital agency, directly managing clients (roles like account manager, client success manager, social media manager, etc.)
- Experience working across multiple client accounts at once
- Strong client management skills - highly likable and able to manage client expectations
- Strong project management and organizational skills
- Strong writing ability with great attention to detail
- Excited to learn a new domain and embrace a fast-paced startup environment
- Must embody our core values (see above)
Join Us:
If you're passionate about leveraging your skills to create impactful, strategic content and want to be part of a team that values innovation and collaboration, we'd love to hear from you. We're an equal-opportunity employer and value diversity.
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