Staff Accountant

Staff Accountant/Accounts Receivable Collections Specialist

ThermaServe Mechanical, Inc. is a well-established and growing mechanical contractor specializing in commercial and industrial HVAC and plumbing services. We provide installation, maintenance, repair, and equipment replacement services to commercial buildings, industrial facilities, and institutional customers. We are committed to delivering exceptional service while fostering a collaborative and professional work environment.

ThermaServe Mechanical is seeking a Staff Accountant / Accounts Receivable Collections Specialist to join our Accounting team. Reporting directly to the Accounting Manager, this hybrid role combines general accounting responsibilities with a strong focus on accounts receivable management and collections. Approximately 60% of the role will be dedicated to collections activities and 40% to accounting and accounts receivable support.

The ideal candidate is detail-oriented, proactive, and possesses excellent communication and problem-solving skills. Experience working with commercial contractors or within the construction or mechanical services industry is preferred.

Primary Responsibilities

• Monitor customer accounts to identify past-due balances and initiate collection efforts.
• Communicate with customers by phone and email regarding outstanding invoices and account balances.
• Investigate and resolve invoice discrepancies, payment disputes, short payments, and unapplied cash.
• Maintain accurate documentation of collection efforts, customer communications, and payment arrangements.
• Prepare and analyze aging reports while providing regular updates to management.
• Coordinate with project managers and operations personnel to resolve billing issues.
• Recommend accounts for legal action, third-party collections, or write-off when appropriate.
• Generate and distribute customer invoices, progress billings, and payment applications.
• Assist with account reconciliations and month-end closing activities.
• Support project accounting by ensuring accurate billing and job cost reporting.
• Collaborate with internal departments to ensure billing accuracy and timely collections.
• Assist with special accounting projects and process improvements.
• Maintain confidentiality of financial and customer information.

Qualifications

• Associate's or Bachelor's degree in Accounting, Finance, or a related field preferred.
• Minimum of 3 years of accounting, accounts receivable, or collections experience.
• Strong understanding of generally accepted accounting principles (GAAP).
• Excellent analytical, organizational, and problem-solving skills.
• Strong written and verbal communication skills with the ability to professionally interact with customers.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Self-motivated with the ability to work independently and collaboratively.
• Advanced proficiency in Microsoft Excel and Microsoft Office applications.
• Experience with project-based accounting, progress billing, percentage-of-completion accounting, and job costing preferred.
• Experience with Sage Intacct or similar ERP software preferred.
• Knowledge of commercial construction contracts, lien rights, and mechanics liens is a plus.
• Familiarity with HVAC, plumbing, or mechanical contracting industries preferred.

Compensation & Benefits

• Competitive salary of $52,000–$62,400, based on experience.
• Medical, dental, and vision insurance.
• 401(k) plan with company matching.
• Paid time off and company holidays.
• Performance-based bonus opportunities.
• Professional development and career advancement opportunities.
• Supportive, team-oriented work environment.