Teller I - Parsippany (20 Hour)

Teller I - Parsippany (20 Hour) – TD Work Location Parsippany, New Jersey, United States of America Hours 20 Pay Details USD $23.00 – $29.50 per hour Line Of Business Personal & Commercial Banking Job Description The Teller I works in a TD Store location and plays a key role in delivering legendary customer experiences while processing everyday banking transactions with accuracy and efficiency while also educating customers on TD’s products and services or referring them to a partner for specialized solutions. Depth & Scope Executes TD’s Brand promise to customers by consistently executing appropriate behaviors to deliver a Legendary Customer experience in the Store Performs customer transactions including deposits, withdrawals, loan and safe deposit box payments efficiently Processes cash transactions such as cashing checks, verifying currency, balancing cash drawer, and night deposits with a high level of accuracy Responds to and resolves customer inquiries and concerns using standard procedures and escalating to management as necessary Engages in lobby leadership by orchestrating customer flow, warmly welcoming customers, and guiding appropriately Understands customer preferences with banking (when and how they want) and educates customers on self‑service/digital options that meet their needs Acts as an advocate for the customer by conducting needs‑based conversations; offering financial & digital solutions, and/or referring the customer to appropriate partner to provide solutions Makes sound decisions and provides timely problem resolution, escalating more difficult issues to management Ensures compliance when completing operational activities in accordance with company guidelines and regulations such as Bank Secrecy Act and Patriot Act to minimize risk and protect the customer Verifies customers’ identities by following customer authentication policies & procedures Balances cash drawers Automated Teller Machines (ATMs) and Teller Cash Dispensers (TCDs)/ Teller Cash Recyclers (TCRs) as necessary Adheres to safe deposit box procedures/operations and guidelines Responsible and accountable for cash drawers and vaults including maintaining appropriate cash limits and securing cash at all times Accountable for ensuring confidential customer information is securely stored throughout the day Understands the importance of and follows dual control Follows all security and audit measures to minimize potential loss Utilizes bank tools and processes to detect, address and prevent fraud Expected to complete all required in‑classroom training and on‑line training by established due dates Education & Experience High school diploma or GED 6 months work‑related experience preferred; or equivalent can be demonstrated through volunteering, education, military experience Ability to work during operating hours to include weekends, evenings, holidays as scheduled Demonstrated Customer Service skills preferred Strong organizational skills Detail‑oriented Ability to function in a fast‑paced and changing environment Excellent communication skills with ability to be concise, clear and consistent Physical Requirements Never: 0%; Occasional: 1‑33%; Frequent: 34‑66%; Continuous: 67‑100% – Domestic Travel – Occasional – International Travel – Never – Performing sedentary work – Frequent – Performing multiple tasks – Continuous – Operating standard office equipment – Continuous – Responding quickly to sounds – Continuous – Sitting – Occasional – Standing – Continuous – Walking – Frequent – Moving safely in confined spaces – Occasional – Lifting/Carrying (under 25 lbs.) – Occasional – Lifting/Carrying (over 25 lbs.) – Occasional – Squatting – Occasional – Bending – Occasional – Kneeling – Occasional – Crawling – Occasional – Climbing – Occasional – Reaching overhead – Occasional – Reaching forward – Occasional – Pushing – Occasional – Pulling – Occasional – Twisting – Occasional – Concentrating for long periods of time – Continuous – Applying common sense to deal with problems involving standardized situations – Continuous – Reading, writing and comprehending instructions – Continuous – Adding, subtracting, multiplying and dividing – Continuous Who We Are TD is one of the world’s leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well‑being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well‑being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Training & Onboarding We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role. Colleague Development If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Interview Process We’ll reach out to candidates of interest to an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at View email address on click.appcast.io. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process. Referrals Referrals increase your chances of interviewing at TD by 2x. #J-18808-Ljbffr TD