Department Operations Specialist - Business Department

Department Operations Specialist - Business Department Posted on July 17, 2026 Locations Showing 1 location St. Louis 7676 Forsyth Blvd Ste 800 Clayton, MO 63105, USA St. Louis 7676 Forsyth Blvd Ste 800 Clayton, MO 63105, USA Kansas City 900 W 48th Place Suite 900 Kansas City, MO 641121895, USA Kansas City 900 W 48th Place Suite 900 Kansas City, MO 641121895, USA Nashville 501 Commerce St Suite 1300 Nashville, TN 37203, USA Nashville 501 Commerce St Suite 1300 Nashville, TN 37203, USA St. Louis 7676 Forsyth Blvd Ste 800 Clayton, MO 63105, USA St. Louis 7676 Forsyth Blvd Ste 800 Clayton, MO 63105, USA On-site Travel Required : No Operations Full-Time Requisition #: DEPAR001621 Description Polsinelli does not accept unsolicited resumes from search firms or agencies. Please, no phone calls or emails. At Polsinelli, What a Law Firm Should Beis not just our tagline, it is what we live every day. We strive to create an environment where our team members are encouraged to bring their creativity and professional passions into the workplace so that they can thrive. Are you a people person who has a keen eye for detail, thrives in a professional environment and wants to be part of a dynamic team? We have the perfect role for an engaging professional like you! Polsinelli is seeking a Department Operations Specialist in either our Kansas City, Nashville, or St. Louis office. The Department Operations Specialist will support the Business Department in managing and enhancing the business and operational functions for the delivery of legal services. This role plays a key part in supporting the department’s business operations, financial management, project oversight, and strategic initiatives , ensuring the department operates efficiently, strategically, and in alignment with Polsinelli’s objectives. This role works closely with Department leadership , serving as a liaison between attorneys, administrative teams, and firmwide departments such as Finance, HR, Innovation, Marketing, Recruiting, and Professional Development. This position helps translate operational, financial and strategic goals into measurable outcomes – combining financial and trend analysis, budget management, project management, and department scheduling to drive operational excellence and continuous improvement. The ideal candidate is a proactive, analytical, and detail-oriented professional who thrives in a collaborative environment, uses data-driven insights to inform recommendations, and excels at managing multiple initiatives that advance department and firm performance.

CORE RESPONSIBILITIES

Operational Strategy & Leadership Partner with Department Operations Manager to design, implement, and enhance procedures, workflows and reporting mechanisms that improve efficiency and performance. Serve as a key interface between the Department and administrative functions, ensuring alignment and clear communication and execution of priorities. Develop and maintain department and practice group calendars, meeting schedules, reporting cadences, and planning sessions to support engagement and accountability. Conduct financial and operational analyses to identify trends, evaluate performance, and provide actionable insights for leadership. Partner with Department Operations Manager to prepare monthly, quarterly, and annual reports to Department and Firm leadership. Support the management and oversight of the Department budget, including forecasting, expense tracking, and variance analysis. Project Management & Initiative Tracking Assist Department leadership with the coordination of department initiatives, ensuring all projects are scoped, prioritized, and executed within established timelines and objectives. Support development of project plans, manage progress tracking, and facilitate collaboration across teams to meet goals and achieve successful outcomes. Provide project updates to Department leadership, summarizing milestones, risks, and key results. Support implementation of initiatives focused on technology adoption, process improvement, and client service enhancement. Operations Reporting & Department Coordination Create and maintain accurate operations metrics, dashboards, and reports to support data-driven recommendations and decision-making. Oversee department scheduling and coordinate department and practice group meetings, retreats, and planning sessions by preparing agendas, materials, and tracking follow-up actions. Support attorney and staff onboarding, offboarding, and integration processes to ensure seamless transitions. Act as a liaison between the Department and other firm departments such as Finance, HR, Innovation, Marketing, Recruiting, and Professional Development, to promote collaboration and alignment. Work effectively as part of a geographically dispersed, multidisciplinary team, supporting both department and firmwide initiatives. Establish and maintain a project management cadence to track progress and share updates across relevant teams.

REQUIREMENTS

Bachelor’s degree required (Concentration in business, finance, or accounting a plus). 5+ years of experience in business operations, financial or data analysis, or project management, ideally within a legal environment. Strong project management skills, with the ability to manage multiple concurrent initiatives. Exceptional organizational and scheduling skills, with experience coordinating complex department calendars and priorities. Excellent analytical skills, with the ability to interpret data, identify trends, and provide meaningful insights. Strong written and verbal communication skills with a high level of precision and attention to detail. Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and familiarity with project management or reporting tools (e.g., Monday.com, Power BI, Smartsheet). Experience with document management systems such as iManage and time and billing platforms preferred. Polsinelli PC is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to gender identity and expression, race, color, religion, sex, national origin, sexual orientation, age, disability, ancestry, marital status, military or veteran status, or any other characteristic protected by law. Travel Required No . Skills Behaviors Preferred Enthusiastic : Shows intense and eager enjoyment and interest Innovative : Consistently introduces new ideas and demonstrates original thinking Team Player : Works well as a member of a group Leader : Inspires teammates to follow them Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well : Motivations Preferred Financial : Inspired to perform well by monetary reimbursement Self-Starter : Inspired to perform without outside help Goal Completion : Inspired to perform well by the completion of tasks Flexibility : Inspired to perform well when granted the ability to set your own schedule and goals Ability to Make an Impact : Inspired to perform well by the ability to contribute to the success of a project or the organization : Education Preferred Bachelor's or better in Business Administration or related field. Bachelor's or better in Finance or related field. Experience Required 5 years: Experience in business operations, financial or data analysis, or project management, ideally within a legal environment. Licenses & Certifications Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Polsinelli