Executive Assistant / CSR
American Recruiting & Consulting Group
Executive Assistant
ARC Group has an immediate opportunity for an Executive Assistant with a direct client in their Ft. Lauderdale, FL offices. The Executive Assistant will report to and assist the General Counsel with their schedule/calendar, communication, special projects, and at times communicating with customers during the legal claims process. We need someone who is detail-oriented, customer-focused, and has outstanding communication skills. Legal experience is a plus but not required. The Executive Assistant will play a crucial part in supporting our client's legal and claims departments, ensuring smooth operations and excellent service to clients. You will possess excellent communication skills and a commitment to delivering top-notch customer service.
Executive Assistant/CSR Responsibilities
- Assist legal professionals with case management, document preparation, and legal research.
- Organize and maintain legal files, ensuring accuracy and confidentiality.
- Prepare and draft documents and communication under the guidance of attorneys.
- Serve as a back-up point of contact to the CSRs for clients regarding claims inquiries and updates
- Manage schedules and appointments
- May act as the gatekeeper for the executives, screening calls, and emails, and prioritizing their communications.
- Manage and organize confidential and sensitive information.
- Prepare reports, presentations, and other materials as needed.
- Manage special projects and initiatives as assigned by the executives.
- Act as a liaison between the legal and claims teams as well as other departments and customers
- Provide timely and accurate information to clients on the status of their claims.
- Assist clients in navigating the claims process and address any concerns or questions.
- Maintain accurate and up-to-date records of legal and claims activities.
- Communicate effectively with clients, legal professionals, and internal teams.
- Draft clear and concise correspondence related to legal matters and claims.
Executive Assistant/CSR Requirements
- 3-5 years of experience
- A college degree is highly preferred work experience will be considered in lieu of this
- Possess excellent communication skills and a drive to deliver top-not customer service
- And understanding of legal terminology or processes is helpful but not required
- Adept at detailed record keeping
Vacancy posted 5 days ago
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