Receptionist - Hourly

POSITION PURPOSEThe Receptionist serves as the first point of contact for St. Michael Parish, offering exceptional hospitality and service to all visitors and callers. This role provides critical administrative support to parish staff while creating a welcoming, Christ-centered environment. This is a fast-paced, high-profile position that requires excellent decision-making skills, strong organizational abilities, and a solid foundation in the Catholic faith.ABOUT ST. MICHAEL PARISHSt. Michael Parish serves approximately 2,700 registered families and 7,000 individuals across two worship sites in Olympia, Washington. We are a vibrant Catholic community committed to worship, formation, service, and fellowship.MAJOR DUTIES AND RESPONSIBILITIES1. Hospitality & Front Desk OperationsProvide exceptionally hospitable and welcoming presence for all parish visitors, connecting them to appropriate staff and resourcesAnswer telephone calls professionally and ensure accurate and prompt transmission of messagesGreet visitors warmly, provides assistance, and make appropriate referrals to parish staff and ministriesAccept fees, deposits, and donations for any ministry; issue receipts for cash and ensure timely processingPickup mail from Post Office and delivers to staff mailboxes. Delivers mail to Post office at end of the day. Manages annual PO Box subscriptionProvide support for administrative requests submitted through AdminDesk systemPrepares checks for mailing and files supporting documents for bookkeeper.Records anointing of the sick visits for PriestCreates check request for vendors for admin, this includes, but is not limited to Capital Business Machine, CSC, Leaf, Office Depot, Postage Machine, etcCoordinates with weekend receptionist by provide relevant, updated information each week.2. Communications & SchedulingOversee and maintain the parish phone voicemail system, keeping it up-to-dateProvide assistance to parishioners with Mass requests and cards; maintain Mass Intentions schedulePrepare and distribute staff lists and schedules, including break room cleaning schedule and contact information3. Office Operations & SecurityEnsure parish office is securely closed each evening by transferring voicemail to automatic pick-up, securing windows and doors, and turning off appropriate lightsCoordinate use of keys for parish facilities and laptop checkout as directedMonitor and track the front office drop-off and pick-up drawer4. Office Supply & Equipment ManagementOrder office supplies for staff through approved vendors (Office Depot, Amazon, etc.)Match packing/delivery slips with invoices and prepare check requests for all items orderedProcess Amazon orders from staff and provide documentation for bookkeepingEnsure office machines are maintained; monitor and track maintenance schedules and submit check requests for billingsMonitor parish postal machine account to ensure adequate balances are maintained; submit necessary paperwork for refills in a timely manner5. Volunteer CoordinationCoordinate and schedule volunteers as needed for parish office projectsRecruit, train, and supports office volunteers6. Staff Collaboration & Professional DevelopmentSupport both team and thematic goals established by parish leadershipAttend and participate in Team and Staff meetingsMaintain current knowledge and skills required to function as Receptionist through reading, training opportunities, or workshops as approvedCollaborate with Pastor and parish leadership in implementing the mission of the parishOther duties as assignedRequiredExperience in reception, front desk or customer service related work.Excellent verbal and written communication skills. Warm, welcoming, and professional phone and in-person demeanor. Ability to handle sensitive or confidential information with discretion.Experience operating multi-line phone systems, including answering, screening, and transferring calls efficiently.Proficiency with Microsoft Office (Word, Outlook, Excel) and general office equipment (copier, scanner, fax).Proficiency with Google suiteBasic data entry skills with attention to accuracy.PreferredExperience in a Catholic parish, Catholic school, nonprofit, or faith-based organization.Familiarity with ParishStaq, our current database system.Any offered salary is determined based on internal equity, internal salary ranges, market data, applicant’s skills and prior relevant experience, certain degrees and certifications.Benefits: Eligible positions receive a comprehensive package of benefits including medical, dental, vision, life, accidental death and disability, long term disability, pension, 403(b), HSA, FSA, and generous sick leave, vacation and holidays. #J-18808-Ljbffr