Business Operations Specialist

Business Operations Specialist (JN -072026-427226) Los Angeles, California Salary: USD45 - USD48.28 per hour Duration – 1 Year Max Pay – $48.28 W2 Monitor RDS distribution and central inboxes Review and triage incoming emails daily Categorize and assign requests appropriately Flag urgent or high-priority items Respond to and process simple access requests Submit, track, and follow up on Flow tickets Escalate issues as needed Support IG and FRG new hire onboarding, including scheduling, access setup (CRED), distribution of welcome materials, and required ticket submissions. Support EU and US onboarding administration (meeting scheduling, invites, follow-ups). Assist with departures follow-up, entitlement removals, and related ticket submissions Provide administrative support for CRED activities, including quarterly evaluations, tracking, and responding to routine queries. Escalate market data platform entitlements queries Escalate Visible Alpha/ AlphaSense broker entitlements Track and ensure completion of entitlement-related requests Reconcile vendor user lists vs MDM records Update DQ Dashboard, IGA, CorpAxe Identify and correct data discrepancies Track VRAP and decommissioning actions Schedule vendor demos and training sessions Manage logistics (virtual and on-site) Track new and ongoing trials Maintain trial records Support renewal and pricing admin tasks Manage renewal process for invoice-eligible providers Confirm user feedback and renewal requirements Reconcile user lists with vendors Coordinate handoff to RDSPayments for processing Document renewal activities in ZIP Support Relationship Managers (RMs) Assist with admin-heavy project tasks Maintain documentation and processes Provide team coverage as needed Yes, I am currently eligible to work (work permit/visa/citizenship) in the country to which I am applying. No, I am not currently eligible to work (work permit/visa/citizenship) in the country to which I am applying. #J-18808-Ljbffr