Customer Support Specialist ...

About Us Prince Of Peace Enterprises, Inc. is a minority‑owned, privately held company established in 1983, and headquartered in the San Francisco Bay Area. As a nationally recognized consumer goods sales and distribution company we pride ourselves on providing premium natural, nutritional, and gourmet branded products from around the world. Since its founding in 1983 the company has consistently grown and more often out‑paced the growth in the categories where it conducts business. With three strategically located warehouses we service three functional sales businesses vertically integrated to the Mass Market, Health Food and Ethnic channels of trade across the U.S.A., Canada, and internationally. Responsibilities & Duties Responding to phone & email inquiries Order entry & invoicing Miscellaneous clerical tasks Logistics and support for Sales & Procurement Other duties as required to support team goals and objectives Requirements & Qualifications Must be legally authorized to work in the United States without sponsorship now or in the future. Strong sense of urgency, commitment, and accountability. Ability to work in a fast‑paced environment. Excellent communication, organizational, and time management skills. Ability to build and maintain customer relationships. Ability to work both independently and within a team. Proficiency in Microsoft Office (Excel, Word, Outlook). Capability to learn invoicing and order processing systems. Previous experience in sales support or customer service preferred. Bilingual in English and Chinese (Fluent in writing & speaking). Job Type Full‑time, in person Pay $23-28/hour Benefits Medical Insurance Health Savings Account with Employer Contributions Dental Insurance Vision Insurance 401(k) Paid Time Off Long‑Term Services Award Employee Discount #J-18808-Ljbffr