Fintech Customer Support & Experience Specialist
Mercury
A financial technology company is seeking an experienced Customer Support team member in San Francisco. The role requires addressing user inquiries via chat, email, and phone, while maintaining a warm and competent demeanor. Applicants should have over 2 years of experience in customer support, possess excellent empathy, and have the ability to translate complex issues into clear communication. The company offers a competitive total rewards package, including salary and equity options. #J-18808-Ljbffr Mercury
$45k - $65k
A fast-growing fintech startup is seeking a detail-oriented Customer Success Agent to ensure excellent customer experiences while adhering to compliance standards. The ideal candidate should... ...in financial services or customer support, strong communication skills, and the...SuggestedRemote work$22 - $27 per hour
...Job Description Job Description Customer Experience Specialist About the Job Role: Front Desk Receptionist Location: On-site (San... ...their delivery experience Educate customers on post-sale support via ****@*****.*** , including 90-day warranty...SuggestedHourly payFull timeFlexible hours- ...This role involves engaging senior stakeholders and developing business cases tailored to each prospect. Ideal candidates will have experience in sales, strong communication skills, and an analytical mindset. This position offers a unique opportunity to work at the...Suggested
- ...initiate contact with potential clients, qualify leads, and collaborate with senior sales team members to convert prospects into customers. Offering competitive compensation and ongoing career development, this role is ideal for individuals eager to thrive in a fast-paced...Suggested
- Overview An AI Fintech client is seeking a Sales Development Representative to join their growing team. As an SDR, you’ll be at the... ...territories and evolving metrics, you’ll have the freedom to experiment, iterate, and help shape their outbound strategy. This is a rare...SuggestedLocal area
$68k - $85k
...growth-stage, NYC headquartered FinTech company that is creating the best rent payment experience. It's hard to believe that it's... ...up unprecedented investor support and an enthusiastic user base,... ...received Educate prospective customers on the value of Flex Handle...Full timeLocal areaRelocation packageFlexible hours2 days per week3 days per week$69k
...recognition opportunities with promotion from within Supportive and collaborative virtual team environment Qualities We... ...communication and relationship-building skills Sales or customer service experience is helpful but not required Qualifications Laptop...Remote jobWork from homeFlexible hours- A leading AI Fintech firm is seeking a Sales Development Representative in San Francisco. In this outbound role, you will drive pipeline... ...cold calls. The ideal candidate has 1+ years of sales experience and a strong growth mindset, thriving in a startup environment...
- ...Customer Support Specialist At unitQ, we leverage AI and advanced analytics to enable businesses to proactively monitor and improve product... ...help companies of all sizes deliver exceptional product experiences, optimize operational efficiency, and drive sustainable growth...Flexible hours
- ...play a key role in delivering exceptional user experiences, helping people get the most out of our... ...and fast-paced environment. We are open to support with relocation efforts. The Role As a Customer Support Specialist, you will act as the voice of Air Apps for our...Temporary workWork at officeWorldwideRelocation
$72k - $85k
...Technical Support Engineer Avive Solutions, Inc. is a growth stage Automated External... ...Engineer to serve as a highly technical, customer-facing resource supporting our connected... ...impacts device behavior and customer experience Resolve issues tied to orders, devices...Local area- ...accounting and finance teams. Our customers are the financial brains of... ...has never had a dedicated support function—and our customers have... ...deeply about the customer experience, and you want to build something... ...-facing role at a SaaS or fintech company , ideally with exposure...Remote workFlexible hours
- A leading fintech company in San Francisco seeks a Client Enablement team member to enhance customer product onboarding. The ideal candidate has 5 years in the payments industry... ...teams, and ensuring a seamless onboarding experience for clients. Join us to contribute to...Worldwide
- Rippling is seeking a Customer Support Specialist based in San Francisco, CA. The role requires expertise in our Finance, HR, and IT platform,... ...Ideal candidates will have 1-4 years of customer support experience, excellent communication skills, and a passion for problem...Work at office
$48.1k - $58.4k
...launched Mercury in 2019, our customer base has grown to over 200,00... ...smart onto our Customer Support team to help us out. As a member... ...Qualifications Have 2+ years of experience in a Customer Experience /... ...competitive within the SaaS and fintech industry and are updated...Rotating shiftWeekend workDay shift- ...creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San... .... We are the best technology company for parents. We support and respect each other and celebrate each other's personal and...Full timeFlexible hours
- ...technical details, and can clearly communicate complex issues in a way that makes sense to the customer 3-7 years in technical support, support engineering, or similar roles Experience in a complex system environment (hardware + software preferred) Strong experience with:...
$48.2k - $86k
...flexible work environment and supports employees working remotely,... ...the Financial Institution and Fintech industry segments. We encourage... ...of 1 year of brokerage experience is required. Minimum of 2 years... ...telephone and email etiquette for a customer service environment....Hourly payFull timeWork at officeLocal areaRemote workFlexible hours$21.18 per hour
...focused on interacting with guests. Responsibilities include greeting prospective customers, screening potential clients, and partnering with resort staff to enhance customer experience. Candidates should have a high school diploma and prefer sales or marketing experience...Hourly pay- ...for a Sales Executive in San Francisco, CA, to lead customer acquisitions and drive sales growth. The role involves... ...teams. Candidates should have 3-6 years of B2B sales experience, particularly in crypto or fintech, with a proven track record of exceeding sales quotas...
- ...drive sales processes. The ideal candidate will have 3-6 years of B2B sales experience and a strong track record in exceeding quotas, preferably in crypto or fintech. You will identify customer needs, connect them to our solutions, and work collaboratively with product...
- Customer Support Specialist, Time Support Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce... ...committed to ensuring that our customers have a seamless experience with our robust Finance, HR, and IT platform. Our team...Remote jobWork at officeShift work3 days per week
- ...will only be sent from @ Rippling.com addresses. About the team The Customer Support team at Rippling is a dedicated group of professionals committed to ensuring that our customers have a seamless experience with our robust Finance, HR, and IT platform. Our team provides...Remote jobWork at officeShift work3 days per week
- ...Travels USA is seeking a reliable and service-driven Travel Customer Support Specialist to support our clients throughout their travel journey... ...attention to detail, and is passionate about travel and customer experience. Key Responsibilities Respond promptly and...Remote workFlexible hours
- A growing fintech company located in San Francisco is seeking a Business Development Manager... ...and convert inbound leads into active customers for their financial solutions platform.... ...ideal candidate will have 3-5 years of experience in inbound sales and a strong understanding...
- ...revenue while ensuring exceptional service for Owners and guests. Ideal candidates are motivated individuals with sales or customer service experience, available for flexible shifts including holidays and weekends. Benefits include uncapped earning potential, medical,...Full timeFlexible hours
$22.1 - $25.97 per hour
...The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate... ...to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting...Contract workWork at officeLocal areaShift work$97.5k - $142k
...Field Sales Representative II, Financial Services Mid Experience driving progress, solving problems, and mentoring more junior team... ...building relationships with a wide range of internal teams and customer stakeholders. Experience managing the full sales cycle (e.g.,...$27 - $32 per hour
...crucial role in providing information and support to adults with disabilities, older... ...marketing and sales strategies and client experience. Maintain accurate records of all sales... ...certifications, or equivalent hands‑on customer service experience. Strong persuasion and...Hourly payLocal area$24 per hour
...clients, you'll be the voice of our agency. This is a full-time, in-office position focused on delivering outstanding customer experiences while supporting our insurance producers and principals day to day. You will respond promptly to inquiries, maintain accurate records...Full timeWork at office
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