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Fintech Customer Support & Experience Specialist

Mercury

A financial technology company is seeking an experienced Customer Support team member in San Francisco. The role requires addressing user inquiries via chat, email, and phone, while maintaining a warm and competent demeanor. Applicants should have over 2 years of experience in customer support, possess excellent empathy, and have the ability to translate complex issues into clear communication. The company offers a competitive total rewards package, including salary and equity options. #J-18808-Ljbffr Mercury

Vacancy posted 3 days ago
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