SaaS Customer Support Specialist — Product Expert
Rippling
Rippling is seeking a Customer Support Specialist based in San Francisco, CA. The role requires expertise in our Finance, HR, and IT platform, ensuring customers receive timely support and solutions to their challenges. Ideal candidates will have 1-4 years of customer support experience, excellent communication skills, and a passion for problem-solving. You will respond to inquiries, manage issues, and document interactions in a fast-paced, dynamic environment. This position offers a competitive salary, benefits, and equity, primarily in-office to foster collaboration. #J-18808-Ljbffr Rippling
- ...software company is looking for an Audience Support Specialist in San Francisco, California. This... ...content creators on social media, addressing product questions, and providing mentorship on... ...Join us in enhancing product trust and customer confidence. #J-18808-Ljbffr Adobe Inc.Suggested
$115k - $125k
Hex is growing fast; we are hiring a Product Expert to nurture and support customers to make them successful with Hex. Our focus is on building a valuable product that users love, and all your work will feed into that. Our users are "analytically technical" (think: Data...SuggestedWork at officeFlexible hours2 days per week- ...role is pivotal in driving process improvements and mentoring the accounting team. The candidate should have significant experience in SaaS finance operations and a CPA certification. This is a full-time position offering a mid-senior level opportunity. #J-18808-Ljbffr...SuggestedFull time
- ...Consultant to deliver high-quality product demonstrations and support sales efforts. This role, based in San... ...skills. As the product expert, you will collaborate with sales teams... ...mentor staff, and build trust with customers. The position offers a competitive salary...Suggested
- ...compliance with ASC 606 and U.S. GAAP. The ideal candidate will hold a CPA and a bachelor’s degree in Accounting, with 7+ years of accounting experience in public accounting and the SaaS industry, along with strong technical knowledge in ASC 606. #J-18808-Ljbffr aijoblistSuggested
$224.3k
...experiences, perspectives, and skills in a supportive and inclusive work environment. We... ...‑edge innovation. You’ll join our Product Management & Innovation experts within the AIS team, which includes... ...for designing and developing customer‑centric innovative solutions, a...Full timeWork at officeLocal areaHome office3 days per week- A leading AI SaaS company based in San Francisco is seeking a Director of Accounting to lead their financial operations with a focus on U.S. GAAP compliance. The ideal candidate will have over 10 years of accounting experience and will oversee financial reporting, technical...Remote work
- Pylon in San Francisco is seeking a dedicated support role to manage end-to-end B2B post-sales migrations. This fully in-person position requires juggling numerous customer migrations, strong product fluency, and a customer-first approach. Ideal candidates are organized...
$126k - $158.5k
...millions of small business owners with real, credentialed experts at the moment it matters most, transforming what can... ...how these experiences are designed determine whether customers feel supported or lost. As a Product Designer, you will contribute to meaningful...Immediate start$194k - $262.5k
Intuit Inc. is seeking a Senior Staff Product Designer in San Francisco, California, to shape the future of QuickBooks Live. This role focuses on defining seamless experiences at the intersection of AI and human expertise. Responsibilities include strategizing design across...$194k - $262.5k
...business owners with real, credentialed experts at the moment it matters most, transforming... .... We are seeking a Senior Staff Product Designer to shape the future of QuickBooks... ...Connect design investments to measurable customer and business outcomes - articulating the...- ...strong communication skills and be self-motivated. Training will be provided to become a sales and product expert while contributing to the company's rapid growth. Ideal for anyone interested in making a meaningful impact in SaaS sales. #J-18808-Ljbffr ManageCasa Inc.
- ...is seeking a Dynamic 365 Solution Sales Specialist to drive digital transformation for enterprise... ...candidate should have over 5 years of SaaS sales experience, proficient negotiation... ...meet clients. Comprehensive training on product selling will be provided, focusing on Dynamics...
$10k
...for an Integrations Expert to join our Customer Experience team, specializing... ..., customer‑facing support, and internal... ...functional partners (Product, Operations,... ...mentor IC5 Integration Specialists across ERP workflows... ...integrations or working in B2B SaaS customer support/...Full timeWork at officeHome officeRelocation packageFlexible hours$105k - $125k
...problem solving using analytics available on SaaS platform, StreetLight InSight®. Acquired... ...developing, and closing SaaS and/or data product sales. A working knowledge of... ...mobility data offerings including SaaS, and custom project subscriptions to cities and other...Work experience placementRemote work$165k
Capital One: SaaS Sales Representative - Capital One Software (Remote... ...since our first credit card customer in 1994, Capital One has... ...joining a team of innovative product, tech, and design leaders that... ...compelling deck materials to support meetings and pitches with prospective...Remote jobFull timePart timeLocal areaShift work- BoF Careers is seeking a talented graphic designer in San Francisco, CA, to deliver graphic assets and marketing materials across print and digital channels. Candidates should have expertise in Adobe Creative Suite and Figma, along with 3-5 years of experience. The role...
$135k - $202.4k
...experienced Accountant to join our world-class accounting team based in San Francisco, California. The candidate will support revenue and cost accounting for products developed by the Bridge subsidiary. The ideal applicant will have over 7 years of relevant accounting...$100k - $115k
...engage with Fortune 500 companies while working closely with product and marketing teams. Candidates should have at least 6 months of sales experience in a SaaS environment and a passion for understanding customer needs. The position offers a competitive salary range of $...$116.5k - $170.5k
...for building a connected customer view with unmatched... ...wherever data lives to support the widest range of data... ...relationships in core sales, product, and operations to... ...leveraging subject matter experts (SMEs) as needed to... ...strategic consulting firm, SaaS/AdTech company or large...Work at officeWork from homeFlexible hoursNight shift2 days per week- ...AI Solutions Product Owner Oakland, CA - Hybrid 5 Months The AI Solutions Product Owner will lead the development and delivery of AI use cases that support Substation Operations, Asset Management, and related business functions. This role will serve as the key bridge...
$80k
...and based in San Francisco - the heart of SaaS. Brands like Gong, Front and Clearbit... ...Responsibilities Study the Client's category, product and challenges they solve Identify and... ...with established leaders and brands Supportive culture that thrives on achievement and...Full timeRemote work$60k - $65k
...across sales, marketing, and product to identify, engage, and develop... ...role within a technology or SaaS organization Familiarity with... ...new technologies You're an expert at staying organized, managing... ...Achieve More Together We support and encourage an entrepreneurial...Permanent employmentTemporary workCasual workWork at officeFlexible hours$70k - $100k
...including Ryan Hoover (Founder, Product Hunt), Charlie Songhurst (... ...Our omnichannel agents are supporting 100,000 consumers on their... ...years of experience in sales, customer service, or business development... ...financial services, fintech, SaaS, or technical products...Worldwide- ...), and want real, hands-on experience in SaaS sales, this is the role for you. What... ...lead-generation ideas Learn ManageCasa’s product deeply and confidently communicate its... ...training to become a product and sales expert Direct exposure to real SaaS deals and...Full timePart timeWork experience placement
$70k - $100k
...make an immediate impact with a product that already has an... ...more successful contractor-to-customer relationships, more transparency... ...We are a Series B 100% SaaS company with impressive credentials... ...company, committed to growing a supportive and diverse team that is passionate...For contractorsWork at officeImmediate start- ...Representative in San Francisco. This role involves identifying potential customers and collaborating with executives to drive sales in a rapidly... ...market. Ideal candidates will have a strong background in SaaS sales and the legal industry. The position offers health...Remote jobContract workFlexible hours
- ...The role involves generating new business opportunities, managing customer relationships, and collaborating with teams to develop lead... ...English communication abilities. Join this innovative company to contribute to its growth in the SaaS industry. #J-18808-Ljbffr SimeraRemote job
- ...finance teams. Our customers are the financial... ...never had a dedicated support function - and our... ...Customer Support Specialist to help define... ...already love the product and the team behind... ...Become a product expert and stay current on... ...-facing role at a SaaS or fintech company...Remote workFlexible hours
$600 per month
...Puzzle Customer Support Specialist Puzzle is redefining how companies navigate... ...Success, Engineering, and Product to field technical questions... ...expertise in a fast-moving SaaS platform at the intersection... ...Do Become a Product Expert: Develop deep expertise in...Remote workHome officeFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to SaaS Customer Support Specialist — Product Expert. Be the first to apply!
- social service representative San Francisco, CA
- customer order specialist San Francisco, CA
- client service officer San Francisco, CA
- work from home customer service associate San Francisco, CA
- remote customer service agent San Francisco, CA
- customer service expert San Francisco, CA
- customer sales representative San Francisco, CA
- airport customer service agent San Francisco, CA
- remote customer service advisor San Francisco, CA
- lead customer service representative San Francisco, CA


