Remote Quality Analyst - Customer Interactions
NexRep LLC
- Remote job
NexRep LLC is seeking a Quality Specialist to analyze calls, emails, social media posts and SMS contacts from NexRep’s independent marketplace contractors, identifying trends and advising client teams on quality standards. You will monitor interactions in real time or after the fact, provide actionable feedback, participate in calibration sessions, and help drive continuous improvement across client programs. This remote role supports daytime to overnight shifts and occasional travel as needed. #J-18808-Ljbffr NexRep LLC
- ...NexRep LLC is seeking a Quality Specialist to analyze calls, emails, social media... ...Responsibilities include monitoring interactions, reviewing customer satisfaction, and providing actionable... ...feedback to improve quality scores. Remote work is available nationwide with occasional...Remote workCustomerFor contractors
- ...NexRep LLC seeks a Quality Specialist to analyze calls, emails, social media posts and SMS contacts from NexRep's independent marketplace... ...'s standards. Responsibilities include evaluating agent interactions, monitoring workflow, reviewing satisfaction data, and...Remote workCustomerFor contractors
- NexRep LLC seeks a quality specialist to analyze calls, emails, social media and SMS interactions of NexRep's independent contractors, identify trends, and work with the... ...real-time or post-call monitoring, reviewing customer satisfaction, providing feedback, and participating...Remote jobCustomerFor contractors
- NexRep LLC in the United States is seeking a Quality Specialist to analyze calls, emails, social media posts and SMS... ...ensure client standards are met. In this non-exempt, remote role, you will monitor interactions in real time or after the fact, provide feedback and recommendations...Remote workCustomerFor contractors
- ...NexRep LLC is seeking a Quality Specialist to analyze calls, emails, social media posts, and SMS contacts from independent marketplace... ...actionable feedback to improve client satisfaction and quality scores. Remote, daytime/evening hours with occasional travel as needed. #J-1...Remote workCustomerFor contractorsAfternoon shift
- ...Curiosity. These values guide our interactions with each other, our customers, and the community as a whole.... ...please visit: As a Customer Service Quality Professional, you’ll play a... ...functional collaboration, the Quality Analyst ensures service standards evolve alongside...Remote workCustomerFull time
$52k - $56.16k
...Quality Assurance (QA) Analyst Keller Postman represents a broad array of clients... ...Analyst evaluates client interactions and case management activities... .... This is a remote, full-time position paid hourly... ...technical accuracy, and overall customer service skills of multiple...Remote workCustomerHourly payFull timeWork at office- Work Setup: Remote/WAH (BYOD) Type of Contract: Full-time The Service Quality Analyst is responsible for monitoring and scoring phone, email, and chat interactions to ensure quality and accuracy meet... ...for improvement Analyze customer satisfaction survey data...Remote workCustomerFull timeContract workLocal area
$43.1k - $61.6k
...seeking a detail-oriented Call Center Quality Assurance Analyst to support California's Medi-Cal... ..., you will monitor and evaluate customer interactions to help ensure accuracy, compliance... ...should expect in this role ~100% remote position. ~ Greater Sacramento...Remote workCustomerFull timeWork at officeFlexible hours- ...Dexcom seeks a Quality Analyst to monitor and score interactions between Dexcom, distributors, and patients to uphold customer excellence standards. The role involves evaluating calls,... ...experience. Travel may be required; remote/home office setup supported. Minimum...Remote workCustomerHome office
$100k - $115k
...committed to advancing our customers' missions, fostering professional... ...is hiring for a PMO Senior Quality Analyst to support the VA ESOM... ...recommendations. The analyst will interact regularly with senior Kentro... .... Location: Remote - This position can be performed...Remote workCustomerPermanent employmentFull timeContract workLocal area$90k - $105k
...committed to advancing our customers' missions, fostering professional... ...hiring for a Mid-Level PMO Quality Analyst to support VA ESOM... ...program value. Location: Remote - This position can be performed... ..., building, and maintaining interactive Power BI dashboards and...Remote workCustomerPermanent employmentFull timeContract workLocal area- ...leader in continuous glucose monitoring, is seeking a Quality Analyst to monitor and score interactions between Dexcom, distributors, and patients. The role... ..., and recommending process improvements to enhance customer experience. Ideal candidates have a bachelor’s...Remote workCustomer
- ...locations New Braunfels, Texas, USA - Remote time type Full time posted on... ...outsourced digital services and next-generation customer experience to fast-growing technology... ...Document all information on customer interaction according to standard operating...Remote workCustomerFull timeWork at office
- ...SupportNinja is seeking a Service Quality Analyst to monitor and score customer interactions (phone, chat, email) and drive improvements across QA processes. You will support coaching, calibration with clients, and documentation of quality trends. The role emphasizes...Remote workCustomer
- ...Sales Match is seeking a Quality Assurance Representative to evaluate customer service interactions. This fully remote, desk-based role in Louisiana requires a 40-hour weekly commitment and involves reviewing tickets, scoring against standards, and providing clear, actionable...Remote workCustomer
- ...NexRep LLC is seeking a Quality Specialist to analyze calls, emails, social media posts, and... ...client standards are met. You will monitor interactions in real time or after the fact to verify proper workflow and assess customer satisfaction. Responsibilities include providing...Remote workCustomerFor contractors
- ...HELP US SHAPE WHAT GREAT CUSTOMER EXPERIENCES LOOK LIKE,... ...technology changes how customers interact with brands, we have an... .... We are hiring a Quality Assurance & AI Optimization Analyst to help us take that... .... You can work remotely while staying connected....Remote workCustomerLocal area
- ...Gainwell Technologies is seeking a detail-oriented Call Center Quality Assurance Analyst to support California's Medi-Cal program. In this role, you will monitor and evaluate customer interactions to help ensure accuracy, compliance, and a consistent customer experience...Remote workCustomer
- Lumicera Health Services is seeking an Analyst, Pharmacy Quality to join our team. The Quality Analyst will develop, implement, and monitor... ...service quality, coaching, and training plans across customer interactions. Responsibilities include evaluating inbound calls,...Remote jobCustomer
- ...DescriptionRole: Software Quality Assurance Analyst Duration: 5 Months Location... ...ID. 83720 Work Arrangement: Remote Interview Mode: Either Webcam... ...and test scripts from the customer's perspective to ensure... ...environments. ·Analyze and interact with complex sets of automated...Remote workCustomerContract work
- NexRep LLC is seeking a Quality Specialist to analyze calls, emails, social media posts and SMS contacts... ...standards are met. You will assess agent interaction quality, monitor real-time or post-hoc workflows, review customer satisfaction data, and provide recommendations...Remote jobCustomerFor contractors
- ...Description JOB TITLE : Quality Assurance Analyst – Bilingual English/Spanish... ...Knowledge, Privacy Act, Customer Service, and Administrative... ...and quality tools to audit interactions against client quality... ...RELOCATION: ~ Not accepted. REMOTE WORK: ~ No. On-site...Remote workCustomerFull timePart timeRelocationMonday to Friday
- ...systems. Turing supports customers in two ways: first, by... ...research with high-quality data, advanced training... ...As an AI Quality Analyst, you will evaluate a new... ...work independently in a remote setting. Technical Setup... ...of personalized AI interactions. Your day-to-day work...Remote jobCustomerFull timeFor contractorsLocal area
$72.16k
...AI is seeking a QASP / AQL Quality Analyst to own the Quality Control Program for an enterprise IT Customer Support Services program supporting... ...IN QUANTICO, VA (RKB) WITH REMOTE WORK ELIGIBILITY AND UP TO 1... ...inspections, ticket and interaction audits, deliverable reviews,...Remote workCustomerFor contractorsWork at office- SupportNinja in the United States is seeking a Service Quality Analyst to monitor and score phone, chat, and email interactions, ensuring quality standards are met across all... ..., and a positive, empathetic approach to customers and colleagues. #J-18808-Ljbffr Ninja...Remote jobCustomer
- ...seeking a detail-oriented Call Center Quality Assurance Analyst to support California's Medi-Cal... ...program. You will monitor and evaluate customer interactions to help ensure accuracy, compliance... ...center operations. This full-time, remote role requires at least 2 years of...Remote jobCustomerFull time
- ...Job Title: Microsoft Power Platform Quality Assurance (QA) Analyst Location: Remote work authorized, with occasional travel to customer facilities/company meetings as... ...include an inward focus on our team and interactions with each other. From our customer...Remote workCustomerFull timeTemporary work
- ...DecisionPoint seeks a Digital QA Analyst to perform daily quality assurance checks across... ...functionality, validates interactive tools, and follows... ...and digital assets across customer-facing and internal platforms... ...This position is fully remote. Duties & Responsibilities...Remote workCustomerFor contractorsLocal area
$34.94 - $38.82 per hour
...significant impact on how users interact with next-generation content across... .... Are you a detail-oriented and customer-focused individual with a passion for quality? We are looking for someone to play... ...and other legally protected characteristics. #J-18808-Ljbffr Remote JobsRemote workCustomerHourly payTemporary workWorldwideFlexible hours
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