Office Secretary

We Offer  

• Medical insurance 


• Dental Insurance 


• Vision insurance 


• 401K retirement with company match 


• Vacation, paid time off 


• Company-provided workwear, cell phone, tablet 


• Company-paid sales training 


• Additional Culligan Corporate Subject Matter Expert training offered 


• Employee discounts for Culligan in-home products 


• Additional perks are also available 

Position Overview  

Culligan seeks an individual experienced in customer-focused positions to act as an Office Secretary . This position reports to the dealership's general manager and is responsible for managing all service and route personnel. The Office Secretary will implement policies, procedures, and systems to ensure efficient and effective customer service that exceeds the customer's expectations. 

Responsibilities 

• Supervise daily operations for Service Technicians and Route Drivers


• Manage efficient routing of deliveries and service calls 


• Enter customer billing information and create invoices, tickets, work orders and customer charges.


• Posting customer payments


• Answer customer phone calls 


• Review and enter all daily service work and deliveries in office software 


• Maintain performance standards for call-backs, stops per day, and overall productivity 


• Contact customers for delivery and service appointments


• Respond promptly to all customer inquiries, including any negative customer situations


• Adhere to and uphold all company safety guidelines and safe work practices

Qualifications  

• 1-3 years of secretarial experience 


• Customer service background preferred 


• Working knowledge of Microsoft Office programs, specifically Excel, Outlook, and Word 


• Valid driver’s license and all state-mandated special motor vehicle operations certificates 


• Strong communication and customer service skills 

About Culligan  

As the world’s leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Headquartered in Rosemont, Illinois, Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems. 

About Culligan

Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now.

Culligan provides healthy, delicious water for our customers in their homes, offices, businesses, and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry.

This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.