Accounts Receivable Specialist

Job Description Job Description The AR / Collections Specialist is a hands-on, full-cycle accounts receivable position responsible for helping move customer billings from project activity through invoice, collection, and final payment. The role combines construction billing, accounts receivable management, retention and payment documentation, account reconciliation, and active collections. This is not a position that simply sends invoices and follows up once they become past due. A significant part of the role is understanding what is actually preventing payment and what needs to happen next. That may mean researching a City or public agency's payment process, resolving a disputed quantity, tracking down missing documentation, working with a Project Manager on billing information, reconciling an account, or following up directly with a customer's AP department until a payment commitment is obtained and ultimately received. The right person is persistent, confident, organized, curious, and comfortable having direct conversations about money. Just as important, they understand how to balance urgency with professionalism. They know when to approach a customer with tact, when to press for a firm commitment, and when an issue needs to be escalated. Success in this role requires someone who can move comfortably between the details of billing and the persistence of collections. They need to understand that getting paid is often a process of investigation, follow-through, relationship management, and knowing when to push. This role works alongside a second accounts receivable position. What follows describes the full range of AR work across both seats, and how it is divided is not yet fixed. WHAT THIS ROLE OWNS Accounts Receivable & Collections Actively manage an assigned portfolio of customer accounts and receivables from billing through final collection, working the aging consistently and proactively and prioritizing accounts based on age, dollar exposure, payment commitments, and risk. Contact customers by phone and email regarding outstanding invoices and obtain specific payment status, expected payment dates, and next steps. Follow up on customer commitments and continue collection activity until payment is received or the matter is appropriately resolved or escalated. Company Description Pathway Group is a Recruitment and Staffing service dedicated to the Manufacturing Industry. We pride ourselves on being expert recruiters in the space staying true to our manufacturing recruitment vertical. The vast majority of our placements are contract to hire and direct hire placements. Our goal is to add value to the client and candidate. Placing the right candidate into their next career. We focus on positions like mechanical assemblers, electrical assemblers, CNC operators, CMM operators, composite technicians, quality technicians, engineers, managers, etc. Company Description Pathway Group is a Recruitment and Staffing service dedicated to the Manufacturing Industry. We pride ourselves on being expert recruiters in the space staying true to our manufacturing recruitment vertical. The vast majority of our placements are contract to hire and direct hire placements. Our goal is to add value to the client and candidate. Placing the right candidate into their next career. We focus on positions like mechanical assemblers, electrical assemblers, CNC operators, CMM operators, composite technicians, quality technicians, engineers, managers, etc. #J-18808-Ljbffr