Customer Experience & Call Center Manager
$150k - $200kIPEX
IPEX in Charlotte, NC is seeking a Customer Experience Manager – Call Center within the Economic Services Division. This exempt, salaried role is based in the Charlotte area and offers a pay range of $150,000–$200,000 per year, depending on education, skills, and experience. The position leads call center staff, ensures quality and efficiency, and guides projects to improve service delivery while balancing workforce needs and internal processes for strong customer outcomes. #J-18808-Ljbffr IPEX
Vacancy posted 1 day ago
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