Administrative Support

EIG Insurance Center is a premier, fast-growing independent insurance agency in Wichita, KS. With a large team of licensed agents, we represent many top-rated insurance companies to protect what matters most to our clients. We are seeking an ultra-organized, tech-minded individual to take over our critical backend operations, optimize our workflows, and help support our team. Benefits Paid Time Off (PTO) Flexible Schedule Mon-Fri Schedule Career Growth Opportunities Hands on Training Professional Work Environment Snacks and Coffee Responsibilities This role balances heavy data/system management with light, non-licensed client interaction. Data & Back-End System Management: EZLynx Management: Manually add, update, and close claims within our system. Policy Audits: Pull daily reports to manually update, renew, cancel, or reinstate policies. Underwriting & Tasks: Monitor underwriting notices, pull reports, and generate task lists. Client-Facing Duties (Non-Licensed): Billing Follow-ups: Pull non-pay reports and make outbound phone calls to remind clients and mortgage companies of missed payments. Front Desk Support: Help answer incoming phone calls, emails, and welcome walk-in visitors. New Business Support: Review newly written business for accuracy and completion Other admin duties as assigned Requirements Tech-Savvy & System Native: You must feel completely comfortable learning and switching between multiple online systems, databases, and carrier websites simultaneously. Spreadsheet Proficient: Strong proficiency in Excel or Google Sheets is required. You must know how to organize, filter, sort, and de-duplicate large amounts of data. Speed & Accuracy: You possess a fast typing speed and a high-tempo work pace without sacrificing accuracy. Attention to Detail: You catch the small mistakes that others miss. Data integrity is your priority. Bilingual (Plus but Not Required): Ability to speak both English and Spanish is a great bonus! #J-18808-Ljbffr