Sous Chef

Hourly WageISS offers full-time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status. The hourly pay range for this position is $33.00 per hour - $37.00 per hour.Work HoursThe work hours for this position are Monday – Friday, 12:30 pm to 9:00 pm, Mon - Fri + Weekends. Schedules many vary depending on business needs and overtime may be required.Key PurposeThe Sous Chef is responsible for assisting in the overall success of the food program. This entails adhering to client’s culture and guidelines, OSHA, the Health Department’s regulations, and Guckenheimer food quality standards.This position oversees the daily operational tasks, net menu’s recipe execution, production sheets and pars, food purchasing, sanitation, and safety. In addition, the Sous Chef motivates, trains, develops, and directs all employees to accomplish the objectives of the operation.The general responsibilities of the position include those listed below, but Guckenheimer may identify additional responsibilities of the position. These responsibilities may differ from account to account, depending on the business needs and client requirements.Success CriteriaPrioritize communication, consistency, quality, presentation, and food safetyKitchen organization and cleanliness provide a safe environment for all employees and guestsWorkplace Safety guidelines, policies, and SOPs are followed dailyFood Safety guidelines, policies, and SOPs are followed dailyHACCP guidelines, policies, and SOPs are followed dailyAll internal audit guidelines, policies, and SOPs are followed dailyGuckenheimer guidelines, policies, and SOPs are followed dailyKey AccountabilitiesCommunicate daily with the Executive Chef to align on catering needs and orderingAlways provide the highest quality of service in accordance with ISS/Guckenheimer and client standardsUtilize food preparation procedures in accordance with current applicable federal, state and local guidelines and regulations to ensure high quality food service is providedAssist Executive Chef with administrative duties including, attendance, human resources and all other timelines as directedMonitor and review HACCP logsAssemble RTE menu items in accordance with recipes, following core standards for ISS/GEI for presentation, packaging, and labelsClean and sanitize work areas and equipment and must follow ISS/Guckenheimer, and government regulatory rules and proceduresSupport management team with taking monthly inventoryNotify management when there are any concerns with product quantities, food/equipment safety, or any other situation that requires management attentionAttend all meetings of the dayReport all accidents and injuries in a timely mannerCommunicate with all team members regarding needs and the ability to support in other areasSupport in other functions and/or locations as business demandsMay perform other duties and responsibilities as assignedFood ProgramsEnsure that high quality food items, catering requests, and contracts are creative, well prepared and presented in a cost-effective mannerFollow Guckenheimer’ s food standards guidelinesEnsure that all products and ingredients that are used are purchased following Guckenheimer’ s purchasing standards and sustainability commitmentsWork with the management team to ensure that all display, catering and café service and culinary set up meet specific account standardsMake sure all kitchen waste is disposed of properly in the most sustainable manner as supported by the client and directed (winnow and recycle)StaffFacilitate weekly meetings with team regarding upcoming eventsTrain and supervise staffMaintain proper uniform standards following the employee handbook and established account guidelinesAssist in staff reviews, coaching sessions, and disciplinary actions.Ensure that all trainings are complete in a timely manner and documented for direct hiresCustomer ServiceRepresent the company in a courteous, efficient, and professional manner in all customer, client, and employee interactionsInteract with customers and resolve customer complaints in a friendly and service-oriented manner.Communicate with the Client honestly, accurately and in a timely manner. All communication including e-mail is written in a professional and organized mannerFinancialReview weekly participation, making recommendations if there is a noticeable change that may affect food budget or service levelsMaintain and monitor labor with business forecasts and the budgetEnsure that food cost meets budgetary goals each weekRetailEnsure that overall café meets the standards, as well as oversee the daily appearance and upkeep of the Café as directed by clientSupervise the proper presentation of foodAdhere to Guckenheimer’ s standards of fresh and creative décor; making sure it represents season and the food that is been servedEdit the daily signage for proper spelling, allergens, and descriptionsPhysical Demands & Work EnvironmentCome to work properly dressed according to the dress codeEmployee must be able to work under pressure and time deadlines during peak periodsWork in a standing position for long periods of time (up to 8-10 hours)Reach, bend, stoop, push and/or pull, and frequently lift up to 25 poundsUtilize team lift, transportation carts, and any other means of assistance when dealing with heavy loadsHSEQ Compliance: All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns.As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate. #J-18808-Ljbffr