Triage Helpdesk Tech — Entry-Level IT Support
RCS Professional
RCS Professional in Marietta, GA seeks a Triage Technician to handle incoming help-desk requests, triage tickets, and coordinate with field engineers for on-site resolutions. You will maintain client communications and keep CRM records up to date. The role requires strong customer service mindset, teamwork, and the ability to prioritize tasks in a busy IT support environment. Bachelor’s preference and IT certifications are a plus. #J-18808-Ljbffr RCS Professional
$30k - $32k
Premier Managed IT Service Company that delivers IT products and services to small businesses... ...and Georgia area, is looking to add a triage technician in our Atlanta office. We are... ...with clients, vendors, and our technical support staff Respond to incoming phone calls and...Entry levelFull timeWork at officeRemote work- The Help Desk III / Senior IT Support Specialist serves as a senior escalation point for complex end-user, endpoint, identity, Microsoft... .... Create technical documentation, SOPs, and knowledge-base articles. Mentor entry level Help Desk and Desktop Support technicians.Entry level
- SMB IT Solutions in Smyrna, GA is seeking a Junior / Level 1 Help Desk Technician to provide first-line technical support. You will handle inquiries via phone, email, or ticketing system and guide clients through basic troubleshooting to ensure quick resolution. The role...Entry level
- ...Support Analyst Cox Farms, which operates in North America is... ...to deliver reliable, friendly IT support that keeps our team productive... ...experience in an IT support, helpdesk, or technical support role... ...CompTIA A+ or equivalent entry-level IT certification...Entry levelLive outWork at officeRemote work
- ...Job Description Job Description Job Title: IT Support Associate Reports To: Senior Manager, Information Technology Status:... ...fast-paced environment. DUTIES AND RESPONSIBILITIES Helpdesk Support & Troubleshooting Serve as the first point of contact...SuggestedHourly payWork experience placementRemote workWeekend work
- ...IT Support Manager Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of... ...resolve technical problems presented through Level I, II and III (when possible) Help Desk... ..., software, and the network Resolves Triage Level II and Level III trouble tickets...Weekly payTemporary work
- 2nd Shift IT Field Support Technician Work Shift Day (United States of America) Overview The IT Field Support Technician is responsible for... .... Assistance with the deployment and maintenance of service level agreements, reporting, and documentation is required. All...Work at officeShift workAfternoon shift
- The IT Support Technician I role is to ensure proper IT operations so that end users can accomplish... ..., hands-on assistance at the deskside level Essential Duties & Responsibilities:... ...degree in the computer science field Helpdesk or customer service experience. A combination...Temporary workWork at officeLocal areaFlexible hours
- ...primary function of all Motion IT Support roles is to provide the field... ...and is charged with triaging, troubleshooting, documenting... ...hardware, automation and emerging tech in a quality driven and deadline... ...be responsible for concierge level service, onboarding, and...Work at officeRemote work
$30 - $35 per hour
...03, Position Type: Part Time, Education Level: 2 Year Degree, Job Category: Information... ...Foundation for Greater Atlanta IT Support Specialist (Part-Time) POSITION: Part-Time... ...Key Responsibilities Provide first-line helpdesk support for hardware, software, printing...Hourly payPart timeSecond jobWork at officeLocal areaRemote work2 days per week3 days per week- ...Description Job Description Position Overview We are seeking an IT Support Specialist to join our team. Reporting to the IT Operations... ...provide day-to-day technical support to employees, support helpdesk operations, and handle routine system and device tasks. The...Remote work
- Kozmetickesluzby.vecnakraska.sk - Jobboard is looking for a 2nd Shift IT Field Support Technician responsible for installation, support, and management of hardware including desktops, laptops, and printers. This role emphasizes effective communication and problem resolution...Afternoon shift
$15k
...and craftsmanship of our team, supported by exceptional project... ...Position Summary: The IT Support Specialist II supports... ...locations. This position focuses on helpdesk ticket ownership, employee onboarding... ...or unresolved issues to Level 3 or the appropriate IT team with...Full timeApprenticeshipWork at officeLocal areaRemote workFlexible hours$36 - $40 per hour
...considered, complete the application at uvs-it.com/careers. Applications submitted only... ...work. The Role This is not an entry-level help desk role. We are hiring an experienced... ...issues that Tier 1 cannot, providing on-site support at client locations, and performing low...Entry levelHourly payFull timeWork at officeRemote work- ...Overview: The Georgia Tech Research Institute (GTRI) is the nonprofit... ...to more than 2,900 employees, supporting eight laboratories in over 20... ...Research Institute's Research IT Department (RITD) is currently... ...environment managing the helpdesk ticket systems. We provide IT...Full timeContract workFor contractorsWork at officeLocal areaRelocationRelocation package
- ....Position SummaryServe as the front-line support contact for Aviation end users and manage... ...RemedyForce tickets through resolution.Provide triage, coordination, and timely communication... ...incidents and requests.Perform first-level troubleshooting and coordinate escalation...Full timeWork at officeWorldwide
$103.95k - $127.05k
...maintain a durable, asymmetric advantage.About The Role:As a Senior IT Support Specialist, you will be a senior individual contributor and the... .... ResponsibilitiesService Desk & Escalations Provide senior-level, hands-on support for daily service desk operations, including...Weekly payPermanent employmentWork at officeWork from homeShift work- ...for an experienced Systems Admin / Tier-3 Support specialist to join a healthcare-focused... ...You will work closely with a collaborative IT team while serving as a senior escalation... ...guidance and technical mentorship to entry-level IT team members while acting as a senior...Entry levelLong term contract
- ...our talented Team. Job Title: IT Security Analyst Senior.... ...duties as assigned.Operational Support & Incident Handling:Monitor and... ...with clear, timely communication.Triage and respond to Layer 7 events... ...experience will not be considered an entry level position.Prior Banking/...Entry levelFor contractorsWork experience placement
- Integrity is seeking an experienced IT professional to serve as a Tier 2 escalation point for end-user support across the enterprise. You will resolve moderately complex hardware, software, and application issues and collaborate with Tier 1 technicians and senior IT teams...
- ...leader in maritime technology and operations, supporting nearly one‑third of the world’s seaborne... ...industry. We are now seeking a Junior IT Analyst to join our high‑impact team and... ..., and consumables. Maintain adequate levels of equipment and consumable products....Work at officeFlexible hours
- ...IT Help Desk Technician Level 2 (Managed Services) We are a well established Managed and Cloud Services... ...California. We provide full IT support to small to mid-sized companies in varying... ...and implementation, security services, helpdesk services, System monitoring, WAN/LAN...Remote workWork from home
- ...wrong. We're looking for an IT Operations Engineer who... ...and secure About 40% Azure support, customer provisioning, and... ...work Monitor and triage the internal helpdesk queue and support staff with... ...administration, or a related tech role ~ Experience provisioning...Full timeContract workWork at office
- ...seeking skilled technicians in Roswell, Georgia for an exciting tech role that goes beyond basic helpdesk tasks. You will install operating systems, handle structured cabling, and provide technical support across various environments including retail and medical settings...Flexible hours
$25 - $27.5 per hour
...of our business practices. IT Specialist Position Summary... ...provide responsive, thoughtful support to employees across our... ...support to employees at every level, including executives and other... ...CompTIA A+, ITIL Foundation, an entry-level security certification (...Entry levelFull timeContract workTemporary workRemote work$29.97k - $60.01k
...way you’d like, where you’ll be supported and inspired by a... ...defined call metrics to the highest level. Number of Tickets Resolved, Average... ...in Technical Call Center, IT (International Technology) Help... ...Description - Grade Specific Has an entry level graduate with limited...Entry levelPermanent employmentFull timeWork experience placementLocal areaRemote work$18 - $22 per hour
...to technical problems? Then the IT ServiceDesk Intern role may be... ...IT ServiceDesk Intern position supports the Gas South IT & PMO department with resolutions to entry-level end-user calls and improves overall response time to Helpdesk tickets. Are you a fit? A successful...Entry levelFull timeCasual workInternshipSummer internshipWork at officeLocal areaRemote workFlexible hours- ...and data science with the goal of delivering diagnostic solutions to some of the most critical questions in healthcare. The IT Support Engineer will be responsible for providing technical support and assistance to computer systems, hardware, software, and networks...Work experience placement
- Kennesaw State University is seeking an Administrative Assistant for IT to support daily office operations on the Kennesaw campus. The role handles mail, scheduling, forms processing, and purchasing card activities to keep the IT department's workflow efficient. Qualified...Work at office
- ...Opportunity This role is intended as an entry point into the IT industry with structured growth... ...needed Flexible paid time off Company-supported training and certification reimbursement... ...potential. This is a growth-focused entry-level opportunity with performance and...Entry levelRemote workWork from homeFlexible hours
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