Heating, Ventilation and A/C Technician, New York City

Org. Setting and ReportingThis position is located in the Heating, Ventilation and A/C Technician (HVAC) Shop, Mechanical and Plumbing Unit, Plant Engineering Section (PES), Facilities and Commercial Activities (FCAS), Division of Administration (DOA), Department of Operational Support (DOS). The incumbent reports directly to the Foreperson of the Shop and also reports to the General Foreperson of the Unit. The Department of Operational Support was established to provide operational advisory services to operating entities across the Secretariat, including other departments, offices away from headquarters, field missions, and regional commissions. The Facilities and Commercial Activities Service (FCAS) operates the Headquarters complex, striving to provide effective and efficient planning, management, maintenance and operation for all existing physical facilities and assets at UN Headquarters, New York. FCAS also supports office and conference facilities, property management, travel and transportation services, archives and records management, mail and pouch operations, catering, giftshop and the United Nations Postal Administration. ResponsibilitiesWithin limits of delegated authority, the Heating, Ventilation and A/C Technician will be responsible for the following duties: 1. Under the direction of the General Foreperson of the Unit and the direct supervision of the HVAC Shop Foreperson, the TC-6 Lead Technician shall provide daily on-site leadership, technical direction, and coordination for junior technicians, and support personnel. Assigns, prioritizes, and reviews work tasks to ensure proper execution, safety compliance, and adherence to UN standards. When assigned as a “call man” the TC-6 Lead Technician must respond to phone and radio calls, properly schedule the BMS for last minute meetings and visit workspaces at times to meet with fellow staff members ensuring their satisfaction of a work order request. Models professional conduct, safety compliance, and high-quality workmanship for the HVAC shop. 2. Work independently to perform complex troubleshooting, repair, maintenance, and installation of all HVAC/R systems and related equipment throughout UN facilities. Diagnoses advanced electrical, mechanical, and refrigerant-related faults using troubleshooting procedures and diagnostic tools. Conduct field training, demonstrations, and technical coaching for junior technicians. Communicates effectively with supervisors, providing technical recommendations, condition reports, and improvement proposals. Ensures all work complies with UN safety rules, technical standards, equipment procedures, and applicable building codes. Install, maintain, and repair HVAC/R equipment including AHUs, FCUs, VRF indoor units, split systems, VAV boxes, unit heaters, exhaust fans, refrigeration appliances, and associated controls throughout the complex. 3. Coordinate with other trades, project teams, and contractors such as BMS, duct cleaning and handy men to ensure proper integration and timely completion of HVAC-related work. Reviews material needs, initiates requisitions, and verifies availability of necessary equipment, tools, and supplies. 4. TC-6 Lead Technician is responsible for performing all the TC-7 tasks in their absence, such as creating and closing work orders, requesting pricing for materials and writing up requisition forms. Performs other related duties as assigned by the Shop Foreperson or General Foreperson. Competencies• PROFESSIONALISM: Demonstrates professional competence in the HVAC trade and its related functions; understanding and good knowledge of the overall trade's technical language; ability to read and interpret blueprints and rough drawings; ability to use hand and power tools pertaining to the trade; ability to identify priority activities and assignments, foresees risks and allows for contingencies when planning; is conscientious and efficient in meeting deadlines and achieving results. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work. • TEAMWORK: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others' ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings. • TECHNOLOGICAL AWARENESS: Keeps abreast of available technology; Understands applicability and limitations of technology to the work of the office; Actively seeks to apply technology to appropriate tasks; Shows willingness to learn new technology. • CLIENT ORIENTATION: Considers all those to whom services are provided to be \"clients \" and seeks to see things from clients' point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients' needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients' environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client. EducationHigh school diploma or equivalent Trade School Diploma is required. Job - Specific QualificationEPA 608 Universal Refrigerant Certification is required. OSHA 30-hr Construction safety certification is desirable or acquired within 6 months of hire along with the Organization's mandatory training. NYS DEC 7G cooling tower certification is desirable. FDNY Q-1 operator's license is desirable. Work Experience• A minimum of seven (7) years' experience in HVAC repairs and maintenance or equivalent is required. • Demonstrated experience working with building management systems (BMS) is required. • Experience with the installation, repair and maintenance of complex HVAC control systems, including diagnostic and repair of digital systems is required. • A minimum of five (5) years working in a commercial or industrial setting is desirable. • Experience supervising staff is desirable. • Experience with Computerized Maintenance Management Systems (CMMS) is desirable. LanguagesEnglish and French are the working languages of the United Nations Secretariat. For this job opening, English is required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult for details).