Clinical Homeless Outreach Coordinator

Job Summary Under general direction, is responsible for coordinating, implementing, and monitoring development plans and support services for unsheltered homeless clients to help them obtain housing and achieve self-sufficiency through street outreach. Provides case management and monitors client participation and progress, assisting them in overcoming barriers and enhancing their employment and housing potential and opportunities. Exercises direct supervision. Job Summary Under general direction, is responsible for coordinating, implementing, and monitoring development plans and support services for unsheltered homeless clients to help them obtain housing and achieve self-sufficiency through street outreach. Provides case management and monitors client participation and progress, assisting them in overcoming barriers and enhancing their employment and housing potential and opportunities. Exercises direct supervision. This position is an "unclassified" position and has no disciplinary appeal rights to the Municipal Civil Service Commission. This position is likewise subject to at-will employment status and can be terminated at any time for any reason. Work Locations Claude Black Community Center - 2805 E. Commerce St., San Antonio, TX (78203) Work Hours 7:45 a.m. - 4:30 p.m., Monday - Friday with occasional evenings, weekends and holidays. Essential Job Functions Travels to encampment sites and locations throughout San Antonio where the unsheltered population resides and proactively initiates non-judgmental conversations to create and maintain relationships and provide a consistent presence. Provides clinical coordination, case management, and crisis intervention services to assist clients with service navigation, employment, and stabilizing their mental health and medical situations, including mental illness, substance use disorders, or other medical concerns. Conducts assessments and diagnosis of behavioral health disorders, develops behavioral health treatment plans, and provides counseling for families, couples, and individuals enrolled in the homeless outreach program. Coordinates with community organizations, neighborhood associations, government organizations, faith-based organizations, council district offices, Homeless Hotline, 311, law enforcement, the SAPD San Antonio Fear Free Environment Unit, and other service providers, which involves attending meetings and events outside normal work hours. Develops strong community partnerships that enhance the homeless outreach program's effectiveness. Analyzes complex data, policies, practices, systems, and procedures; develops recommendations; prepares reports; and delivers presentations. Collects and inputs data into databases. Performs related duties and fulfills responsibilities as required. Job Requirements Master's Degree in Social Work, Psychology, Counseling, or other social services programs from an accredited college or university. Three (3) years of experience in social work or related experience. Valid Class "C" Driver's License. Licensed Professional Counselor (LPC), Licensed Clinical Social Worker (LCSW), or Licensed Master Social Worker (LMSW) from the Texas Department of State Health Services. Preferred Qualifications Licensed Clinical Social Worker - Supervisor (LCSW-S) Certification One (1) year of supervisory experience. Experience with homeless outreach and/or homeless services. Experience with unsheltered population. Experience with Harm Reduction techniques. Knowledge of Trauma Informed Care and Motivational interviewing techniques. Willing to work outside of normal work hours during periods of inclement weather and/or city closure. Applicant Information Unless otherwise stated, applicants are permitted to substitute two years of related full-time experience for one year of higher education or one year of related higher education for two years of experience in order to meet the minimum requirements of the job. One year of full-time experience is defined as 30 or more hours worked per week for 12 months. One year of higher education is defined as 30 credit hours completed at an accredited college or university. Applicants selected for employment with the City of San Antonio in this position must receive satisfactory results from pre-employment drug testing and background checks. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted. Please be advised that if selected for this position, information regarding employment history as it relates to the qualifications of the position will be needed for employment verification. Applicants claiming military service to meet the experience requirement for this position may attach a DD214 to the application. If selected for this position, official transcripts, diplomas, certifications, and licenses must be submitted at the time of processing. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance. Knowledge, Skills, And Abilities Knowledge of counseling, psychology, ethics, and social services theory and methodology. Knowledge of standard program evaluation methods and reporting procedures. Knowledge of Housing First and Harm Reduction practices. Knowledge of techniques related to counseling, motivational interviewing, and de-escalation. Knowledge physical health, mental health, and substance use disorders. Ability to problem solve. Ability to work independently. Ability to communicate effectively and establish and maintain effective working relationships with co-workers, City management and their staff, colleagues, students, parents, clients, and the general public. Ability to select, supervise, train, and evaluate staff. Ability to perform all the essential functions of the position, with or without accommodations. Ability to work primarily outside in homeless encampments, often located in drainage culverts, highway underpasses, wooded areas, parks, etc. Benefits Information The City of San Antonio (CoSA) strives to provide a competitive compensation and benefit package to attract and retain a highly skilled workforce. To accomplish this, CoSA offers subsidized health care benefits for active and retired employees, paid disability benefits, paid life insurance, as well as automatic participation in a pension program which is currently matched two to one. Note Part-Time, Temporary, and non-City positions are not eligible for CoSA Benefits. Holiday and Leave benefits for Pre-K 4 SA positions may be different than what is listed at the above link. Additional Information The City Of San Antonio is an Equal Opportunity/Reasonable Accommodation Employer. This means that the City does not discriminate on the basis of race, religion, sex (gender), age, disability, national origin, genetic information, or sexual orientation. All individuals are encouraged to apply and compete for jobs with the City of San Antonio. If you require assistance at any stage of the application process due to a disability, please contact the Human Resources Department so that accommodations may be made to meet your needs. Our telephone number is View phone number on click.appcast.io and our fax number is View phone number on click.appcast.io. 01. Are you a current regular full time or part time CoSA employee? Yes - I am a Full Time City Employee. Yes - I am a Part Time City Employee. No - I am not a Full Time or Part Time City Employee. 02. Are you a veteran or active member of the armed forces? Yes No 03. Are you a San Antonio Ready to Work Program (SARTW) or Train for Jobs San Antonio Program (TfJSA) participant? Yes - SA Ready to Work Program Yes - Train for Jobs SA Program Yes - Both Programs No 04. What best describes your highest level of education at the end of the current semester? Some High School High School Diploma or GED recognized by the Texas Education Agency or a regional accrediting agency 30+ completed semester hours (credits) from an accredited college or university 60+ completed semester hours (credits) from an accredited college or university Associate's Degree from an accredited college or university 90+ completed semester hours (credits) from an accredited college or university 120+ completed semester hours (credits) from an accredited college or university Bachelor's Degree from an accredited college or university Master's Degree from an accredited college or university PhD, JD, or other Post Graduate Degree from an accredited college or university None of the above 05. Do you have a Master's Degree from an accredited college or university in one of the following areas? Yes, Social Work Yes, Psychology Yes, Counseling Yes, other social services programs No, none of the above #J-18808-Ljbffr City of San Antonio