Service Supervisor

Job Description Service Supervisor Job location: Salt Lake City, Utah, USA 84104 Posting Start Date: 7/7/26 Requisition ID: 36274 Onsite or Remote: Onsite Position Job Overview Komatsu Company Owned Dealers is a major distributor of Komatsu and Allied OEM heavy construction equipment in the northeast and is owned by Komatsu America Corporation. This person will play a critical role overseeing shop and field repairs, services, and maintenance of equipment, directing troubleshooting, inspection, repair, and testing of equipment. This position is based out of our Salt Lake City, UT location. Key Job Responsibilities Develops and maintains repair schedules for all personnel on a daily basis. Creates the work order and oversees the ordering of necessary parts and materials, providing all pertinent information to service clerk for closing of work order and invoicing within company policy. Maintains constant communication with customers by providing repair estimates, change recommendations, scheduling, and completion dates, and obtains customer approval for all the above. Takes responsibility for receiving, pre-delivery, and delivery condition for all new equipment, maintaining all necessary records, and advising sales department of conditions and status. Provides repair estimates, change recommendations, scheduling, and completion dates services and obtains approval for all the above for the Sales Dept., overseeing the receiving, delivery, and maintenance (on arrival) condition of all rental units. Communicates and schedules with outside vendors, manufacturer personnel, etc. concerning repairs, services, maintenance of equipment. Oversees maintenance of shops, bays, trucks, tool rooms, component overhaul & testing areas for safety and cleanliness. Assumes responsibility for the specialized tooling condition, maintenance, and updating. Has responsibility for maintaining failed parts removed from all machines—customer, internal, or warranty repairs—within company guidelines. Qualifications / Requirements Associate’s degree in Diesel or Equipment Technology or equivalent. 5 years experience as a heavy equipment (construction or mining) technician. Thorough understanding of basic mechanical, hydraulic, electrical and structural systems. Understanding of company products (specifications, applications, operation, maintenance, structure/function, testing/adjusting, repair). Company Benefits Industry competitive wages. Day 1 medical, dental, vision, life & disability benefits. Employee discounts to Ford, GMC, Disney, AT&T, Verizon and more. Employee recognition, career development opportunities, and excellent job security. Ability to be part of an exciting, innovative company developing new state‑of‑the‑art technology and equipment. EEO Statement Komatsu is an Equal Opportunity Workplace and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. #J-18808-Ljbffr Komatsu Southwest