Sr. Business Analyst

Business Analyst

The Business Analyst job family defines skills for formulating and defining system scope using information technology and industry knowledge/requirements, based on both user needs and a good understanding of information technology, business processes, and industry requirements. The job progression identifies responsibilities ranging from assisting, formulating and defining systems scope and objectives to self-directed activities that result in clients long term improvements in business processes.

Responsibilities include:

• Providing business unit support, resolving issues not requiring extensive business/system knowledge.
• Communicating incident status/clarifying issues with business partners.
• Escalating incidents to seniors where business process and extensive system knowledge is required.
• Resolving application incidents and problems that require app code and/or op modifications such as lower complexity software problem resolution, training issues and documentation, and data problems requiring moderate business analysis, extensive business, and/or system knowledge.
• Responsible for a liaison role between the business and IT services providers to ensure functional specs are understood and they have what they need to develop their tech specs.
• Analyzing issues to be solved within an enterprise and helping provide solutions to meet the desired business outcomes through the use of IT.
• Understanding and documenting business requirements and user requirements to ensure system designs meet business needs.
• Ensuring knowledge transfer to the support organization occurs prior to system go-live.
• Scheduling and communicating the system go-live date.
• Developing and/or updating documentation and training materials.
• Ensuring IT and SOX compliance is covered.
• Documenting functional requirements that describe the system, process, or product to fulfill business requirements.
• Responsible for functional design of application systems across all technologies and platforms.
• Translating user requirements to process and data requirements.
• Converting specifications about business problems into sequence of detailed programming instructions to solve business problems through automation support.
• Constructing program flow charts to describe the processing of data and development of precise steps and processing logic across all platforms.
• Providing broad understanding of platforms and applications across all technologies.
• Functioning as an IT advisor to the business units.
• Overseeing and guiding the team of Business Analysts I, II Quals-- 6+ years of experience required.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to View email address on click.appcast.io.

Next Level Business Services, Inc.