Receptionist

Job Description

Job Description

Front Desk & Customer Service

• Greet walk-in customers, fence installers, and vendors
• Answer and direct incoming phone calls
• Respond to basic customer inquiries about products, pricing, and availability
• Provide excellent customer service and maintain a professional front office environment

Order & Sales Support

• Assist customers with order placement and basic product selection
• Collect measurements and job details from customers
• Prepare and process estimates, invoices, and receipts
• Coordinate with the sales team for order follow-ups

Administrative Duties

• Maintain organized records of invoices, orders, and customer information
• Handle incoming and outgoing mail and deliveries

Payment & Billing Support

• Verify payment status before order release or delivery
• Assist with tracking outstanding balances

Office Coordination

• Ensure paperwork is complete before processing orders
• Keep office supplies stocked and organized

We are a Florida-based PVC fence manufacturer dedicated to providing high-quality products to both fence installers and homeowners. With a close-knit team, we focus on precision, customer service, and on-time delivery. From product consultation and measurement to estimates, invoicing, and final delivery, we are committed to making every project smooth and successful. Our company culture values teamwork, reliability, and building strong relationships with both our customers and employees.

Company Description

We are a Florida-based PVC fence manufacturer dedicated to providing high-quality products to both fence installers and homeowners. With a close-knit team, we focus on precision, customer service, and on-time delivery. From product consultation and measurement to estimates, invoicing, and final delivery, we are committed to making every project smooth and successful. Our company culture values teamwork, reliability, and building strong relationships with both our customers and employees.